IT Project Manager

E-Logic INC

Woonsocket, RI, United States

11 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.careerbuilder.com

Tech stack

Computing Platforms Cloud Computing Cyber Security Information Systems Disaster Recovery Internet Security PRINCE2 Information Technology

Job description

The IT Project Manager will serve as the single point of accountability for overall service delivery, project coordination, escalation management, cybersecurity oversight, and operational performance for Woonsocket Housing Authority (“WHA”) in their IT Department. This role bridges technical execution with strategic management, ensuring infrastructure modernization and day-to-day stability across seven operational locations but the primary location will be at 679 Social Street, Woonsocket, RI 02895., * Accountability: Single point of contact for overall performance, ensuring compliance with local, state, and federal standards.

SLA & Escalation Management: Coordinate response workflows for critical emergency outages (4-hour on-site SLA) and non-critical service requests.
Vendor Coordination: Oversee hardware, software, telecommunications, and cloud vendor relationships to resolve operational issues promptly.
Reporting: Track lifecycle planning, infrastructure deficiency assessments, and disaster recovery readiness.

Requirements

Bachelor’s degree in IT, Business Administration, or a related field (or equivalent experience).
5+ years managing IT service delivery or enterprise infrastructure projects.
Project Management Professional (PMP) or PRINCE2 certification.
ITIL 4 Foundation certification.
Demonstrated experience supporting Yardi or similar housing management software platforms is preferred.
Core business hours; must be capable of governing major infrastructure projects or major incident responses outside of standard hours during designated off-peak maintenance windows., Business Administration, Cloud Computing, Disaster Recovery, ITIL (IT Infrastructure Library), Incident Response, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Internet Security, Maintain Compliance, Maintenance Services, Management Strategy, Management of Information Systems/Technology (MIS), PRINCE2, Performance Analysis, Problem Solving Skills, Project Management Professional (PMP), Project/Program Coordination, Project/Program Management, Service Delivery, Service Level Agreement (SLA), Technical Strategy, Telecommunications, Vendor/Supplier Relations