PeopleSoft Administrator

We’re seeking a PeopleSoft Administrator to support and optimize our PeopleSoft FSCM environments. You’ll handle installs, configuration, upgrades, patching, performance tuning, and system stability across Production and Non-Prod.

What You’ll Do ️

Manage PeopleSoft app, web, batch, and reporting components Perform PeopleTools/app upgrades & PUM deployments Tune performance and maintain system security Support Oracle/Unix & Windows integrations Work closely with Dev, DBA, Security & Infra teams, * Responsible for the installation, configuration, maintenance, administration, and support for PeopleSoft 9.2 FSCM applications including application and PeopleTools 8.62 or higher upgrades

• Coordinates OS and PeopleSoft upgrades and updates with Oracle SR’s
• Provides technical and production support for server patches and certificates
• Coordinate with DBA teams to define and maintain database requirements and optimization strategies as well as refreshes for non-production environments.
• Assists with debugging and tuning the batch processing schedule
• Adheres to all configuration management processes and procedures
• Documents lessons learned, tuning efforts, outages in ticket tracking systems
• Upholds the Crawford Code of Business Conduct at all times
• Manage code migrations across environments using STAT migration tool
• Partner with Infrastructure and Network teams to define and support Unix, Linux, and Windows server requirements.
• Provides production support for escalated issues, including troubleshooting security and performance across all PeopleSoft FSCM modules, while proactively monitoring system performance and administering services across all environments

Strong PeopleSoft FSCM + PeopleTools admin experience Skills in upgrades, patches, and performance tuning Solid understanding of Oracle/Unix & Windows environments, * Minimum 5+ years of experience in administrating PeopleSoft application software environments including Oracle Weblogic, PeopleSoft Financials, Oracle, MS SQL Server, servers running Windows, Unix and Linux Operating Systems, and Web technologies including Apache and IIS Web servers.

• Minimum 5+ years of experience in a PeopleSoft production support capacity of which at least 3+ years includes experience with FSCM release 9.0 or higher.
• Strong knowledge of the PeopleSoft Internet Architecture.
• Experience in applying PeopleSoft Bundles and Fixes using the PUM.
• Experience in PeopleTools and Financial Application Upgrades.
• Experience supporting highly customized FSCM environments.
• Knowledge of STAT tool is preferable.
• Experience supporting environments running Windows, Unix, and Linux operating systems.
• Experience administering PeopleSoft environments hosted in cloud infrastructure platforms preferred. This includes experience with PeopleSoft deployments in Infrastructure-as-a-Service (IaaS) environments
• Advanced SQL and UNIX skills necessary
• Ability to troubleshoot all areas of the PeopleSoft architecture, i.e. application servers, process schedulers, web servers, and client desktop installations.
• Strong analytical, problem solving and debugging skills, sufficient to provide accurate problem analysis to the business unit and follow up with documentation.
• Operates with a high level of accountability in a fast-paced, high-visibility environment, responding decisively to critical issues and delivering solutions efficiently under pressure
• Setup roles, permission lists, and general development security.
• Collaborate with security teams on roles and permissions
• Partner with development teams to assess performance impacts
• Work with DBA teams on database optimization
• Coordinate with Infrastructure/Network teams on system requirements
• Support technical teams in resolving performance issues

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family.

Our total compensation plans provide each of our employees with far more than just a great salary

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion