Epic Database Administrator I

The Epic Database Administrator I supports, monitors, and maintains Epic’s Cache, Clarity, and Caboodle databases to ensure availability, performance, and security. Duties include designing and implementing infrastructure, managing updates and backups, testing disaster recovery, resolving issues, and performing ETL processes. Provides customer service, technical troubleshooting, and on-call support to maintain reliable operations. Epic Clarity and Caboodle Administrator experience or certification strongly desired., * Carries out systems analysis and oversees the planning, design and implementation for large and complex systems ensuring business areas requirements are met.

• Schedules the work of systems analysts providing technical guidance and mentoring and ensures that project deadlines are met.
• Documents system design, testing, and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
• Collaborates with other professionals to determine functional and non-functional requirements for new software or applications.
• Evaluates the effectiveness of existing systems and applications and recommends modifications to improve system performance.
• Collaborates with project managers and other team members to ensure project goals are met.
• Oversees and coordinates system testing, user acceptance testing and end-user training.

Bachelor’’s degree or equivalent experience, required., * Strong problem solving ability to understand highly complex systems and articulate details both verbally and visually.

• Quantitative and Qualitative requirements gathering, evaluate technical detail, and data validation.
• Exceptional interpersonal, communication, and presentation skills required to interact effectively with all levels of the organization and external contacts.
• In depth working knowledge of Application functionality and integration between desktop clients and servers, including applications, databases, storage, and web services.
• Basic understanding of hardware device and/or operating system capabilities.
• Excellent understanding of ITIL processes with regard to build, enhancement, and maintenance of Application systems.
• Advanced understanding of database systems, Oracle, SQL, Access Database structures, preferred.
• Advanced working knowledge of Microsoft desktop and server platforms, OR Epic including but not limited to design, installation, configuration, optimization, and administration, preferred., * 7 years of combined experience providing information technology support, or equivalent education, required.
• Project Management Skills - Excellent project management skills required with a minimum of 4 years project management experience.
• Experience in a healthcare environment, required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Squat/kneel, Standing, Walking

FREQUENTLY: Lifting / Carrying: 0-10 lbs, Sitting

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near

Additional Physical Requirements performed but not listed above:

Position requires the ability to interact effectively with customers and information systems personnel across the organization.

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”

Skills: Acceptance Testing, Administrative Skills, Application Integration, Business Analysis, Communication Skills, Computer Skills, Computer Vision, Customer Relations, Customer Service Systems, Customer Support/Service, Data Quality, Database Administration, Database Extract Transform and Load (ETL), Database Technology, Desktop PC, Disaster Recovery, Epic Caboodle, Epic Cache, Epic Clarity, Healthcare, ITIL (IT Infrastructure Library), Information Systems/Technology IS/IT Administration, Interpersonal Skills, Mentoring, Microsoft Access Database, Microsoft Product Family, Needs Assessment, On Call, Operating Systems, Oracle Applications, Oracle Database, People Management, Performance Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Requirements Management, SQL Databases, Software Administration, Software Installation, System Test, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Analysis, Technical Leadership, Technical Support, Test Design, Testing, Time Management, Web Services

Nationwide Children’s Hospital