Forward Deployed Software Engineer
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Job description
As an FDSE, youâll experience the autonomy of a startup with the resources, mentorship, and stability of a well-funded AI company. Your contributions will have direct impact on how enterprises deploy AI and the productivity of knowledge workers. Youâll work in small, agile teams and own end-to-end execution of high-stakes deployments, including:
- Collaborating with engineers on architecture and design decisions for AI agents that execute complex workflows
- Wrangling massive-scale data-integrating codebases, operational systems, data rooms, and proprietary datasets into stable pipelines that ground AI in institutional intelligence
- Building custom AI workflows tailored to customer needs: engineering diagnostics, financial analysis, client deliverable generation, code shipping
- Developing integrations that connect Context agents to customer tools and systems-Slack, Linear, Google Workspace, proprietary platforms
- Engineering the learning flywheel-building systems that capture subject matter expert feedback and continuously improve AI agent capabilities
- Engaging directly with customer stakeholders, from engineers and analysts to executives, understanding their workflows and demonstrating AI impact
- Shaping team strategy and driving projects from ideation to deployment, increasing your pain threshold to deliver real value and measurable productivity gains
- Embedding product insights from customer deployments into Contextâs core platform, turning customer-specific solutions into cross-customer capabilities
What We Value
- Agency: Innovation happens when team members think from first principles and go above and beyond to achieve objectives-not by simply completing tasks
- Strong Engineering Fundamentals: A highly analytical approach and eagerness to solve technical problems with data structures, distributed systems, cloud infrastructure, APIs, and modern frameworks
- Obsession with Execution Quality: Understanding the difference between AI that assists and AI that executes production-quality work-and building systems that achieve the latter
- Comfort with Ambiguity: Experience or curiosity about working with massive-scale, unstructured data to solve valuable business problems where âhow we do thingsâ isnât documented
- Product Creativity: Our engineers donât just turn inputs into outputs. We expect team members to think creatively and invent ways to improve the product
- Low Ego: We understand that the outcome matters more than who gets the credit. Team members share wins and donât play politics
- Adaptive and Introspective: We operate in a fast-moving environment and accordingly iterate rapidly; team members must be able to learn from their mistakes and improve constantly
Requirements
- 2+ years of relevant, post-college work experience in software engineering, preferably in customer-facing or deployment roles
- Strong engineering background, preferred in fields such as Computer Science, Software Engineering, Mathematics, Physics, or related technical disciplines
- Strong coding skills with proficiency in programming languages such as Python, TypeScript/JavaScript, Java, or similar
- Experience building production systems-APIs, data pipelines, web applications, or integrations with enterprise software
- Intellectual curiosity about AI/ML systems and their application to real-world problems
- Ability and interest to travel up to 25-50% as needed to customer sites for onboarding, training, and deployment (flexible based on customer needs and personal preferences)
Nice to Have
- Experience with AI/ML systems, LLMs, or agent frameworks
- Prior work in consulting, professional services, or customer-facing technical roles
- Familiarity with enterprise software ecosystems (Google Workspace, Slack, Linear, etc.)
- Background in or curiosity about specific domains: telecommunications, finance, consulting, biotech, engineering systems
- Experience with cloud infrastructure (AWS, GCP, Azure) and modern DevOps practices
- Track record of driving measurable impact in customer deployments or product implementations
Skills: Analysis Skills, Apple, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Biotech and Pharmaceutical, Building Systems, Campaigns, Cloud Computing, Computer Firmware, Computer Programming, Computer Science, Consulting, Continuous Improvement, Customer Relations, Customer/Client Research, Data Sets, Data Structures, Distributed Computing, Due Diligence, Ecosystems, Enterprise Applications, Financial Analysis, Financial Planning, Fortune 500 Customers, Frontier Programming Language, Identify Issues, Java, JavaScript, Mathematics, Mentoring, Mergers and Acquisitions, Modeling Languages, Office Suites, Onboarding, Physics, Politics, Problem Solving Skills, Productivity Management, Professional Services, Programming Languages, Python Programming/Scripting Language, Quality Metrics, Slack, Software Engineering, Standards Development, Startup, Telecommunications, Telecommunications Industry, Unstructured Data, Willing to Travel
About the company
Title: Forward Deployed Engineer - MTS Organization: Context Location: San Francisco Description: About the Company
Context is the AI platform to redefine knowledge work. We:
- Build agents that continuously learn to capture companiesâ proprietary intelligence, including procedures, data, and objectives
- Provide the work surface for them to perform complex, long-horizon tasks alongside humans in a native office suite
- Deploy them in secure environments to Fortune 500 companies
We are a fast-moving team of engineers and researchers from Apple, Ramp, Stripe, Meta, BAIR, and SAIL. Weâve built applications with 1M+ users, launched campaigns reaching 180M+ people, and forward deployed products in some of the worldâs largest teams. Weâre fortunate to be backed by Lux Capital, Qualcomm Ventures, General Catalyst, and BoxGroup.
Most companies must choose between iterating on product fast and working with the biggest enterprises on earth. We have the rare privilege of doing both. Features we ship this week are in the hands of teams at Fortune 100 companies next week, meaning every product bet we make gets immediate, high-stakes signal from some of the most consequential corporate teams in the world.
What Youâll Do
At Context AI, the Forward Deployed Software Engineer (FDSE) role is where cutting-edge AI meets real-world complexity. Youâll embed directly with Fortune 100 customers to build AI agents that execute complex, high-stakes work-not just chat or simple automation. As an FDSE, youâll be at the intersection of frontier language models and institutional intelligence, building systems that perform production-quality work knowledge workers do every day.
FDSEs work side by side with our customers, rapidly understanding their most complex workflows and architecting solutions that ground AI in institutional intelligence-the tribal knowledge, business rules, and quality standards that define how organizations actually operate. Whether itâs âHow do we enable AI to diagnose firmware failures across million-line codebases?â or âHow can AI run due diligence on multi-terabyte M&A data rooms with six-figure analyst quality?â, youâll use your engineering expertise, creativity, and problem-solving skills to build AI agents that deliver 30-40% productivity improvements and 90%+ cycle time reductions.
Youâll have the rare opportunity to gain deep insight into and directly influence some of the worldâs most critical industries-telecommunications, finance, consulting, biotech, technology. By building on Contextâs AI platform and grounding it in customer data, youâll help organizations unlock AI that executes real work, operating 24/7/365 as a continuously improving teammate.
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