Salesforce QA / Tester

Job Title: Salesforce QA / Tester Location: Hartford, CT Duration: 6 months+ Pay Rate: $70/hr on C2C / 1099 all inclusive (OR) $65/hr on W2 Job Description The ideal candidate will have expert-level experience remediating accessibility barriers in CMS systems such as Sitecore, Salesforce, and custom web applications (HTML/ARIA/CSS/JavaScript), as well as working knowledge of AWS services, Biznet platforms, and enterprise databases. You will be hands-on in HTML and accessibility markup remediation, working primarily within the State’s CMS platforms and custom HTML environments. You’ll partner with digital accessibility testers to review audit findings and make front end code corrections to ensure WCAG 2.1 AA compliance. You’ll work across multiple agency systems - including websites, portals, forms, applications, and content databases - to implement accessible design, correct violations, and ensure usability for all. You will also serve as an expert resource for teams with questions about applying WCAG 2.1 AA in a technical context.

This is a remediation-heavy role. The majority of your work will involve directly correcting HTML code, markup, or CSS. You will work iteratively with cross-functional teams in agile sprints and respond quickly to prioritized accessibility tickets.

Remediation Focus Areas

• Apply accessibility fixes to front-end code and markup issues identified through audits (i.e. color corrections, alt text, heading structure, keyboard navigation, link roles, ARIA roles)
• Modify and restructure HTML, CSS, and ARIA to comply with WCAG 2.1 AA standards
• Work within CMS platforms like Sitecore, Salesforce, and Wordpress to correct issues in templates, content types, and presentation layers
• Support content and design teams with accessibility guidance for remediating documents, forms, and embedded media
• Use defect tracking tools (JIRA) to manage tickets and document fixes
• Collaborate with accessibility testers and content strategists to validate remediated work and prevent recurrence of issues
• Share knowledge and remediation patterns with other developers to promote consistency and sustainability

• Bachelor’s degree in Computer Science, Software Engineering, IT, or related field
• 4+ years of experience remediating digital accessibility issues in websites, apps, and platforms
• Strong coding experience in HTML, CSS, JavaScript, and ARIA markup
• Working knowledge of Sitecore and Salesforce platforms, with demonstrated remediation success
• Familiarity with Biznet applications, AWS infrastructure, or common enterprise back-end platforms
• Ability to interpret automated and manual testing results (e.g., Axe, ANDI, NVDA, JAWS) and apply solutions
• Expert knowledge of WCAG 2.1 AA standards and assistive technology interactions
• Proficiency in CMS templates, JavaScript frameworks, backend API configuration, and UI component libraries
• Experience troubleshooting keyboard traps, focus management, form label/field logic, and responsive layouts
• Strong ability to work in agile sprints, manage remediation tickets, and track progress in Jira or similar tools
• Ability to collaborate with QA testers, content editors, and project managers in an agile environment
• Excellent communication and documentation skills for communicating fixes and coaching teams

Preferred Skills & Qualifications

• Experience with Sitecore MVC or SXA customization
• Front-end developer or CMS certifications
• Accessibility remediation tools
• Experience with customized CMS themes, templates, and components
• Strong attention to content structure (heading levels, alt text, semantic HTML)
• Experience remediating PDF, Word, or PowerPoint documents (for secondary support)
• Familiarity with CI/CD integration of accessibility checks (i.e., axe-core in pipelines)
• Familiarity with design handoff tools (i.e., Figma or Adobe XD) for accessibility review

Desired Certifications

• IAAP WAS (Web Accessibility Specialist) strongly preferred
• IAAP CPACC
• DHS Trusted Tester Certification
• Deque University Developer Track Certificate
• Salesforce Accessibility Champion or similar

Top Skills & Years of Experience

• Design CSS Advanced (7-9 Years)
• Design HTML DOM Advanced (7-9 Years)
• Design User Experience Design (UX) Proficient (4-6 Years)
• Languages ASP. NET Proficient (4-6 Years)
• Languages HTML Advanced (7-9 Years)
• Languages JavaScript Advanced (7-9 Years)
• Languages SQL Proficient (4-6 Years)
• Others Communication skills both verbal and written Advanced (7-9 Years)
• Others Process Flow Analysis Proficient (4-6 Years)
• Others Team work Proficient (4-6 Years)