Change Deployment Manager

Are you passionate about leading change and making a real impact on the future of delivery operations? We’re looking for a Change Deployment Manager to join our Operations Transformation Deployment Team for 12 months. This is a pivotal role in one of the most ambitious transformations in Royal Mail’s history, as we shift from a letter-led to a parcel-led business model. About the Role Reporting to the Senior Change Deployment Manager, you’ll be responsible for deploying transformational change across delivery units. Whether leading revisions or supporting commercial projects, you’ll ensure high-quality, sustainable change that delivers measurable benefits. You’ll work closely with operational managers and union representatives to ensure readiness, engagement, and successful implementation., * Lead and deliver small to medium-sized unit revisions using relevant business tools.

• Support larger revisions and commercial projects, ensuring alignment with national agreements.
• Collaborate with stakeholders to plan, communicate, and embed change effectively.
• Monitor progress, manage risks, and report on delivery against project milestones.
• Ensure operational readiness through data validation, stakeholder engagement, and training.
• Complete post-implementation reviews and handovers to business-as-usual teams.

You’re a confident communicator and experienced change agent with a strong understanding of delivery operations. You thrive in a fast-paced environment and are skilled at influencing, coaching, and managing multiple priorities. What You’ll Bring:

• Practitioner-level experience with GeoRoute and Duty Manager (desirable but not essential).
• Strong knowledge of delivery systems (e.g., IWT, DDS, Route Manager).
• Excellent planning, analytical, and stakeholder engagement skills.
• Experience in deploying operational change and working with trade unions.
• Project and change management skills (APM PFQ or Prosci certification desirable).
• Proficiency in Microsoft Office and QlikView apps.

From £36,004, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates, * Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave

• Supportive and generous company sick pay
• Funded Dental - As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment - As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account - You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.