Implementation Consultant

An exciting opportunity has arisen within our Consulting Department for an experienced Implementation Consultant with strong business understanding and a passion for new technology. We are looking for someone who thrives in a dynamic, collaborative environment and wants to be part of a friendly and professional team.

As part of the Operations Team, you will work alongside experienced consultants to manage the implementation of Xledger software for a wide range of customers. This includes working with multiple stakeholders and cross-functional teams to deliver high-quality training, guidance, and domain expertise.

You will be a qualified or part-qualified accountant with a track record of successful ERP implementations and experience in system integration. Previous experience in audit, financial control, or finance business partnering will be highly beneficial, as will the ability to quickly build relationships and identify client pain points.

In addition to your core implementation responsibilities, this role offers a development path into the Solutions Department. This is ideal for candidates looking to expand into client-facing solution design, commercial support, and business development. Through mentoring and targeted exposure, you’ll progressively gain experience in areas such as solution architecture, product demonstration, and proposal development positioning you for a full transition into Solutions over time.

Main Responsibilities

• Acquiring in-depth knowledge of the Xledger product.
• Managing the implementation of Xledger for new customers.
• Ensuring implementations follow best practices, helping customers optimise and streamline business processes.
• Collaborating with Xledger’s project management team and resource manager to deliver projects.
• Driving implementation projects to deliver measurable business benefits identified in the pre-sales process.
• Managing third-party relationships.
• Ensuring projects are delivered on time, within budget, and within scope.
• Reporting to the Consulting Manager or a senior member of the Management Team, including submitting weekly timesheets and 15Five feedback.
• Providing customer training, including mentoring new starters and interns as needed.
• Running implementation workshops.
• Performing intermittent testing of new product releases.
• Providing input into development priorities, especially for UK-specific accounting requirements.
• Supporting pre-sales efforts, including solution scoping, demonstrations, and input on proposals.
• A willingness to travel is essential., The Solutions Consultant plays a pivotal role in driving Xledger’s sales success by bridging the gap between technical capabilities and customer needs. Combining strong business acumen with a passion for technology, the role involves working closely with the sales team to understand client objectives, design tailored ERP solutions, and clearly communicate the value of Xledger to both technical and non-technical stakeholders. From conducting in-depth needs analysis, crafting compelling product demonstrations, and supporting proposal development, to engaging in the tender process and attending industry events, the Solutions Consultant ensures that every customer interaction builds trust and drives informed decision-making. Post-sale, they facilitate a smooth transition to implementation teams, all while contributing to strategic initiatives and remaining flexible for regular travel and evolving client demands.

• Part-qualified accountant (AAT, ACCA, ICAEW, or CIMA)
• Practical experience in one or more of the following areas: Management and financial accounting; Project management, project accounting, project billing; Multi-currency reporting, multi-company accounting, and consolidation; or Purchasing, stock accounting, and ordering
• Strong understanding of core business processes
• Full UK driving licence and a willingness to travel.

Desired Qualifications and Experience

• Fully qualified accountant (AAT, ACCA, ICAEW, or CIMA)
• Experience implementing ERP systems (e.g. Unit4/Agresso, Microsoft, SAP, Sage 200, NetSuite, Oracle), either as a consultant or in-house
• Practical experience across all of the following areas: Management and financial accounting; Project management, project accounting, project billing; Multi-currency reporting, multi-company accounting, and consolidation; or Purchasing, stock accounting, and ordering
• Prior experience in audit, finance business partnering, or financial control.
• Strong IT technical skills and understanding.
• Knowledge of broader organisational systems.

Highly Valued Skills

• Excellent communication and presentation skills
• Fluent written and spoken business English
• Flexibility and a strong appetite for learning
• Strong requirements gathering and analysis abilities
• Robust IT and technical understanding
• Advanced problem-solving and troubleshooting capabilities
• Proven ability to transfer knowledge effectively
• Solid data migration experience
• Competence in generative AI tools

Personal Characteristics

• Self-motivated with the ability to motivate others
• Service-minded, commercially aware, and solution-focused
• Responsible, reliable, and highly organised
• Accurate, structured, and detail-oriented
• Confident under pressure and comfortable to communicate when something isn’t known.
• Able to work independently and as part of a team
• Comfortable engaging with clients at both technical and senior stakeholder levels

Benefits and Terms

• Full time role.
• Ability to work from home twice a week.

Pulled from the full job description

• Annual leave
• Private medical insurance
• Cycle to work scheme
• Work from home
• Company events, * 26 days holiday, rising by 1 day per 2 years service (up to a maximum of 5 extra days), not including bank holidays.
• Provision to buy annual leave (after 1 years service).
• Work Anywhere globally for 4 weeks of the year (after 1 years service).
• Your birthday-day off
• An excellent culture with regular paid-for social events.