Dataops Manager

This is a fantastic opportunity to join one of the UK’s most innovative insurance brands, where you can take ownership of Data Operations across a large-scale, business-critical data environment supporting analytics, machine learning, engineering and architecture teams. THE COMPANY: This insurance company is continuing to invest heavily in its data platforms, cloud technologies and data-driven customer experience and are now looking for a Data Operations Manager to take ownership and ensure the organisation’s data platforms remain reliable, scalable and compliant. THE ROLE: This role is highly stakeholder-facing and focuses on operational leadership rather than hands-on engineering. You’ll oversee third-party suppliers and offshore teams, manage incidents and service performance, drive governance initiatives and ensure data products are delivered effectively across the business. Key responsibilities include:

• Leading Data Operations across a complex cloud and data ecosystem
• Managing suppliers, offshore teams and support resources
• Driving incident management, service improvements and SLA performance
• Ensuring environments remain scalable, compliant and fit for purpose
• Overseeing data pipeline reliability and operational performance
• Supporting deployment, release and change management processes
• Providing regular operational reporting and KPI tracking to senior stakeholders
• Working closely with Data Engineering, Machine Learning and Architecture teams to ensure seamless data delivery
• Maintaining governance, audit and regulatory compliance standards
• Supporting the migration and evolution of large-scale data platforms across GCP and AWS environments

You will bring strong capability in:

• Data Operations, Data Engineering Operations or Data Platform Management
• Leading technical teams, suppliers and offshore resources
• Incident management, service delivery and operational governance
• Stakeholder management across both business and technology functions
• Delivering technology and data change programmes within complex organisations
• Managing data environments, deployments and release processes
• Building operational frameworks, reporting packs and performance metrics
• Working within regulated industries such as Insurance, Financial Services, Healthcare or similar
• Experience with GCP and large-scale SQL Server environments
• Exposure to Spark, Kafka, SSIS and Power BI
• Experience supporting Machine Learning environments and data products

You will receive a competitive salary up to £75,000 depending on experience, alongside an outstanding benefits package.