Junior Solutions Consultant - AI & Automation
MARMION LIMITED
UK
14 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Compensation
£30,000.0 - £35,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Excel
Artificial Intelligence
Data Analysis
Business Software
Software as a Service
System Configuration
Product Software Implementation Methods
Software Systems
Software Troubleshooting
Api Design
Job description
- Supporting customer onboarding and software implementation.
- Configuring and optimising automated workflows.
- Investigating system, workflow and integration issues.
- Analysing performance data and identifying improvements.
- Working with APIs, integrations and modern SaaS platforms.
- Collaborating with Customer Success, Product and Development teams., * Acted as a super-user, administrator or technical support analyst for businesses utilising Field Service Management (FSM) platforms such as BigChange, Joblogic or Simpro, supporting end users, configuring workflows, troubleshooting issues and driving software adoption across the business.
- CRM, workflow automation or operational software systems.
- Data analysis using Excel, Google Sheets or CSV files.
- Troubleshooting software and helping users get the best from technology.
This opportunity could suit:
- A Technical Support Analyst looking to move into Solutions Consulting.
- A CRM or Systems Administrator interested in AI and workflow automation.
- A Field Service Management (FSM) super-user looking to build a career in AI SaaS.
- A technical Operations Coordinator who enjoys improving processes through technology.
- A SaaS Support professional wanting exposure to implementation and customer solutions.
Requirements
- Interest in AI, SaaS and Automation.
- Strong problem-solving and analytical skills.
- Excellent communication skills.
- Experience supporting business software platforms.
- Permanent Right to Work in the UK (no sponsorship available).
Benefits & conditions
Pulled from the full job description
- Employee discount
- Free parking
- On-site parking, * £30,000 - £35,000 per annum, dependent on experience
- 30 days holiday (increasing by one day per year of service, up to 35) + Bank Holidays + Work Anniversary Day Off
- Leeds - Office Based (Remote considered for the right candidate)
- Excellent career growth opportunities in a thriving start-up environment
- Benefits include Wellbeing Support, Bright Exchange Discounts, Free Onsite Parking & Regular Team Socials
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