Lock Desk Analyst

National Mortgage Staffing

Los Angeles, CA, United States

8 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$52,000.0 - $54,080.0

Working hours

Regular working hours

Job source

Microsoft Excel Computer Literacy Microsoft Office

Accept rate locks from internal and external clients and confirm rate locks back to the client
Review and verify price quotes and lock requests
Enter loan information required for locking, relocking, modifying, and extending mortgage commitments into the LOS
Assist inbound callers with pricing registration questions and procedures
Communicate with mortgage loan officers and underwriters
Reconcile daily locks
Provide price quotes for rates not published on rate sheets
Resolve price discrepancies at the time of lock and loan purchase
Support management reporting and analysis of secondary marketing data
Support projects designed to improve automation, quality, and efficiency

Bachelor’s degree in Finance or a related field, or 3 years of experience in mortgage pricing and rate sheets
Strong mathematical and analytical skills
Strong written and verbal communication skills
Strong time management skills and the ability to work in a fast-paced environment
Ability to work well under pressure
Strong customer service skills
Strong organization, planning, and time management skills
Computer literacy, including Microsoft Office and Excel
High school diploma or equivalent