IT Technician

Are you an IT Technician looking for an opportunity to work as part of a close knit team of experts and continue your development whilst contributing to work that makes a real difference, all whilst keeping a great work life balance and enjoying alot of day to day autonomy.

Would you like to work for a Tech for Good organisation, in a friendly and supportive environment, with excellent benefits, funded training, and early finishes every day?

This is your opportunity to become the face of the IT department at a mission-driven non-profit doing crucial work to keep the internet safer. You’ll enjoy genuine work-life balance, a close-knit team culture, and the freedom to grow your skills with any training you need.

In this role, you’ll provide day-to-day technical support, manage hardware and software, maintain networks and Microsoft 365 services, and work with trusted external IT partners. You’ll also keep accurate IT documentation, monitor systems proactively, and ensure security standards are upheld.

The ideal candidate will have experience in IT support, strong technical skills across Microsoft 365, networking, and hardware, and the confidence to take ownership of tasks. You’ll be someone who enjoys being the “go-to” person for IT and thrives in a collaborative, positive environment.

This is a rare opportunity to join a purpose-driven organisation that values its people, invests in their growth, and celebrates success together.

The Role:

*Provide 1st & 2nd line IT support for both on-site and remote staff *Manage and maintain hardware, software, networks, and Microsoft 365 services *Uphold Cyber Essentials Plus standards and assist with audits *Configure and deploy devices, manage accounts, and maintain IT documentation *Work closely with 3rd-party IT providers to ensure smooth service delivery

*IT support experience *Strong skills in Microsoft 365, networking, and hardware maintenance *Knowledge of information security and GDPR principles *Confident communicator with excellent problem-solving skills *Friendly, approachable, and able to work independently or as part of a small team

£32,000 - £36,000 + Discretionary Annual Pay Rises + Private Health Insurance + Life Assurance + EAP + Development + Benefits, The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.