Enterprise Applications &

Lead the accreditation lifecycle and manage service delivery across Tier 1, Tier 2, and Tier 3 support.

Improve & Sustain Advance UX/UI, accessibility, agile delivery, documentation, patching, licensing, and version administration.

• Demonstrated experience implementing industry best practices and technical solutions consistent with accessibility standards and agile methodology.
• Demonstrated experience recommending solutions that deliver business value, improve UX/UI, reduce O&M, increase quality and delivery speed, and transform or modernize web-based applications, systems, and services.
• Demonstrated experience analyzing and documenting web-based applications, systems, services, and their interfaces-including databases and web services/APIs-to support future-development decisions.
• Demonstrated experience developing web-based applications, systems, services, and associated database and web service/API interfaces. This experience must include Java development.
• Demonstrated experience across the full accreditation lifecycle.
• Demonstrated experience managing Tier 1, Tier 2, and Tier 3 support through service management systems.
• Demonstrated experience developing IT support documentation, including SOPs, digital IT workflows, knowledge-base content, pre- and post-deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
• Demonstrated experience developing and maintaining enterprise software, including license renewals where applicable, patching, and version-update administration.

Desired Experience

• Working with Sponsor and partner IT organizations.
• Supporting learning applications.
• Supporting language, compliance, and performance-management applications.
• Working with commercial off-the-shelf (COTS) products.
• Applying cloud technologies.
• Working with networking and platform-hosting technologies.

Pulled from the full job description Referral program Tuition reimbursement 401(k) Health insurance Paid time off Vision insurance Health savings account