Application Administrator

Scope of Services:

• Install, configure, and maintain applications.
• Coordinate with teams for upgrades and enhancements.
• Create system support documentation.
• Provide training and troubleshoot system issues.

• 3+ years implementing Records and Information Management (RIM) systems.

Desirable Expertise:

• Support and integration experience with RIM tools.
• Familiarity with Case Foundation, Content Manager, and Enterprise Records Foundation.

Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.