Software Development Engineer (Forward Deployed)

Responsibilities As a Software Development Engineer, you will join our core engineering team in Salt Lake City to build, enhance, and maintain our cloud-based platform This role focuses on developing robust, scalable features that directly support the day-to-day operations of legal professionals You’ll collaborate with product managers, designers, and other engineers to deliver high-quality code that powers critical workflows in a secure and performant environment This is a full-time role that expects heavy travel (up to 75%) Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients Perform onsite visits as needed to install, configure, and troubleshoot deployments Make real?time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions Provide technical guidance, training, and support during and post?deployment to maximize adoption and satisfaction Identify opportunities for improvements and feed insights back to the core engineering team Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security Document deployment processes, customizations, and client?specific configurations Benefits Medical, Dental, & Vision Insurance Competitive & Fair Pay Short & long?term disability Maternity & Paternity leave Centrally located open office in Sugar House Company swag that will make your friends envious Opportunity to make an impact on Day 1 Qualifications Proven track record in software deployment, configuration, and customer?facing technical roles (e.g., solutions engineering, professional services, or forward?deployed/support engineering) Strong communication skills to explain technical concepts to non?technical stakeholders (e.g., lawyers and firm administrators) Hands?on experience with on?premises and cloud deployments (e.g., AWS, Azure, or hybrid environments) Strong proficiency in Rust or Node and React for full?stack development and customization Ability to write, debug, and modify code in production?like settings under time constraints Excellent problem?solving skills with a focus on delivering practical, high?impact solutions quickly 4-5 years of software engineering experience Experience with SQLite, My SQL, Postgres (or similar embedded databases) for data management in on?prem setups Has built customer?facing AI applications Bachelor’s degree in Computer Science, Engineering, or equivalent experience Willingness and ability to travel extensively to client sites nationwide Passion for creating tools that make a tangible difference in users’ professional lives Background in building scalable, high?availability systems Knowledge of reactive frameworks, microservices architecture, or containerization (e.g., Docker, Kubernetes) Experience in legal tech, enterprise Saa S, or regulated industries #J-*****-Ljbffr

guidance, training, and support during and post?deployment to maximize adoption and satisfaction Identify opportunities for improvements and feed insights back to the core engineering team Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security Document deployment processes, customizations, and client?specific configurations Benefits Medical, Dental, & Vision Insurance Competitive & Fair Pay Short & long?term disability Maternity & Paternity leave Centrally located open office in Sugar House Company swag that will make your friends envious Opportunity to make an impact on Day 1 Qualifications Proven track record in software deployment, configuration, and customer?facing technical roles (e.g., solutions engineering, professional services, or forward?deployed/support engineering) Strong communication skills to explain technical concepts to non?technical stakeholders (e.g., lawyers and firm administrators) Hands?on experience with on?premises and cloud deployments (e.g., AWS, Azure, or hybrid environments) Strong proficiency in Rust or Node and React for full?stack development and customization Ability to write, debug, and modify code in production?like settings under time constraints Excellent problem?solving skills with a focus on delivering practical, high?impact solutions quickly 4-5 years of software engineering experience Experience with SQLite, My SQL, Postgres (or similar embedded databases) for data management in on?prem setups Has built customer?facing AI applications Bachelor’s degree in Computer Science, Engineering, or equivalent experience Willingness and ability to travel extensively to client sites nationwide Passion for creating tools that make a tangible difference in users’ professional lives Background in building scalable, high?availability systems Knowledge of reactive frameworks, microservices architecture, or containerization (e.g., Docker, Kubernetes) Experience in legal tech, enterprise Saa S, or regulated industries #J-*****-Ljbffr