Salesforce Slack Migration Subject Matter Expert (SME)

The Salesforce Slack Migration SME is responsible for leading and supporting enterprise-wide migrations to Slack, ensuring successful deployment, adoption, and business readiness. The role serves as the primary expert on Slack migration strategy, governance, integrations, user adoption, and best practices., * Lead planning and execution of Slack migration projects.

• Provide expertise on Slack Enterprise Grid, governance, security, and integrations.
• Partner with business, IT, and project teams to define migration strategies and requirements.
• Drive stakeholder engagement, training, and user adoption initiatives.
• Identify and mitigate migration risks and resolve implementation issues.
• Develop migration documentation, standards, and best practices.
• Monitor adoption metrics and recommend continuous improvements.

• 5+ years of experience in collaboration platforms, digital workplace transformation, or migration projects.
• Demonstrated experience leading enterprise collaboration platform migrations.
• Strong knowledge of Salesforce Slack, Slack Enterprise Grid, governance, and security.
• Excellent stakeholder management, communication, and change management skills.
• Experience working with cross-functional and global teams.

Preferred Qualifications

• Salesforce Slack certification(s).
• Experience with Salesforce ecosystem integrations.
• Knowledge of Agile project delivery methodologies.