Systems Analyst

Responsible for the design, development, and implementation of IT and ERP solutions that enable efficient business operations. Provides advanced technical support to functional areas by analyzing complex problems, designing applications and integrations, and delivering scalable ERP and enterprise system solutions., * Provides Tier 2 and Tier 3 support for ERP and enterprise applications, ensuring system stability, performance, and user satisfaction.

• Designs, develops, tests, and deploys application enhancements, integrations, and custom tools to extend ERP and business system functionality.
• Leads the analysis and resolution of complex ERP and application issues, identifying root causes and implementing long-term solutions.
• Develops, implements, and continuously improves IT and ERP processes to align with business objectives.
• Collaborates with business stakeholders to gather requirements, design technical solutions, and document system configurations and workflows.
• Installs, upgrades, and patches ERP and enterprise-level software in compliance with SOX and IT governance standards.
• Designs and maintains production, development, testing, and training environments; controls access per security and compliance policies.
• Develops and maintains interfaces with other enterprise systems, using tools such as SSIS, FTP, PowerShell, and SQL Server Agent”}
• Participates in 24/7 on-call support and disaster recovery processes.
• Coaches and mentors peers in ERP support techniques, T-SQL coding, and application development best practices.
• Leads small to medium IT and ERP-related projects and manages deliverables to completion.
• Identifies and drives opportunities to improve system performance, usability, and integration across platforms.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Bachelor’s Degree in Computer Science, Information Systems, or related discipline preferred.

• 6+ years of professional IT and Information Systems experience.
• Experience supporting and enhancing ERP systems (experience with 2020 Insight strongly preferred).
• Experience in a manufacturing environment preferred.

Skills and Abilities

• Strong understanding of ERP architecture, business process mapping, and data integrations between ERP and other enterprise systems.
• Proficient in SQL, PL/SQL, or T-SQL development, including performance tuning and complex query design.
• Experience with relational database systems such as Oracle, SQL Server, or DB2.
• Experience in extending ERP functionality by developing custom applications, user interfaces, system interfaces, or automation scripts
• Working knowledge of Windows Server environments.
• Excellent analytical and problem-solving skills; capable of independently resolving complex issues.
• Strong communication and collaboration skills; able to work effectively in cross-functional teams.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations., Access Control, Analysis Skills, Application Integration, Best Practices, Business Operations, Business Processes, Business Solutions, Coaching, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Customer Satisfaction, Data Mapping, Data Processing, Delivery Management, Disaster Recovery, ERP (Enterprise Resource Planning), Enterprise Applications, Equal Employment Opportunity (EEO), FTP (File Transfer Protocol), Functional Analysis, IT Governance, Identify Issues, Information Technology & Information Systems, Manufacturing, Mentoring, Microsoft SQL Server, Microsoft Transact-SQL (T-SQL), Microsoft Windows Server, Multiplatform/Cross-Platform, On Call, Oracle PL-SQL, Performance Management, Performance Tuning/Optimization, Physical Demands, Problem Solving Skills, Process Improvement, Requirements Management, Root Cause Analysis, SQL (Structured Query Language), SQL Server Integration Services (SSIS), Sarbanes-Oxley Act (SOX), Scripting (Scripting Languages), Software Design, Software Development, Software Patches, Systems Administration/Management, Systems Analysis, Team Player, Technical Support, Technical Writing, Technical/Engineering Design, Test Plan/Schedule, Usability Engineering, User Interface/Experience (UI/UX), Windows PowerShell

Compensation range for this role is $120,000.00 - $140,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.