Scrum Master / Project Manager

We are seeking an experienced and results-driven Scrum Master / Project Manager with expertise in Agile delivery, SAFe methodology, Kanban, and Waterfall project management. The ideal candidate will be a strong leader and communicator who can effectively facilitate Agile ceremonies, manage cross-functional teams, and ensure successful project delivery while exceeding client expectations. This role also requires part-time Product Owner responsibilities, working closely with business stakeholders to prioritize work and maximize business value., Agile Leadership

• Serve as the Scrum Master for one or more Agile teams by facilitating Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach teams on Agile principles, Scrum framework, SAFe practices, Kanban, and continuous improvement.
• Remove impediments and proactively manage risks to ensure smooth sprint execution.
• Promote Agile best practices and foster a culture of collaboration, accountability, and continuous learning.

Project Management

• Plan, execute, monitor, and deliver projects using Agile, SAFe, Kanban, or Waterfall methodologies, depending on project requirements.
• Develop project plans, timelines, resource allocations, risk mitigation strategies, and status reports.
• Ensure projects are delivered on time, within scope, and meet quality standards.
• Manage stakeholder communications and provide regular project updates to leadership and clients.
• Track project metrics and drive continuous process improvements.

Product Owner Support (Part-Time)

• Collaborate with business stakeholders to define product vision and priorities.
• Create, refine, and prioritize the product backlog.
• Translate business requirements into clear user stories and acceptance criteria.
• Work closely with development teams to ensure successful delivery of business value.
• Participate in backlog grooming and sprint planning activities.

Technical Responsibilities

• Possess hands-on knowledge of SQL and NoSQL databases to support requirement analysis, data validation, troubleshooting, and reporting.
• Collaborate with technical teams to understand data structures, integrations, and system dependencies.
• Support solution design discussions by bridging business and technical teams.

Client & Stakeholder Management

• Build strong relationships with clients, business stakeholders, and technical teams.
• Effectively communicate project status, risks, dependencies, and mitigation strategies.
• Manage client expectations and ensure high levels of customer satisfaction throughout project execution.
• Facilitate decision-making and conflict resolution across cross-functional teams.

Leadership & Team Management

• Clearly articulate project goals, priorities, and expectations.
• Delegate responsibilities effectively while empowering team members to take ownership.
• Mentor Agile teams and promote accountability and high performance.
• Foster collaboration across distributed and cross-functional teams., * Require Sponsorship:
• Visa Status:
• Name of the reporting manager, and reporting managers LinkedIn. Additionally, please include the candidates project group or business line.
• Interview Availability

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Scrum Master, Agile Project Manager, or similar leadership role.
• Strong knowledge of Scrum, SAFe, Kanban, and Waterfall methodologies.
• Experience serving as both Scrum Master and Project Manager in enterprise environments.
• Experience performing Product Owner responsibilities in Agile teams.
• Hands-on knowledge of SQL and NoSQL databases.
• Strong understanding of Agile project management tools such as Jira, Azure DevOps, Rally, or similar platforms.
• Excellent communication, presentation, facilitation, and stakeholder management skills.
• Proven ability to prioritize work, delegate responsibilities, and lead multiple initiatives simultaneously.
• Demonstrated success delivering projects on schedule while meeting or exceeding client expectations., * Experience within the Mortgage or Financial Services industry.
• Strong understanding of mortgage origination, servicing, underwriting, or loan processing systems.
• Scrum Master certification (CSM, PSM).
• SAFe Scrum Master (SSM) or SAFe Agilist (SA) certification.
• PMP or PMI-ACP certification is a plus.
• Experience working with cloud-based applications and enterprise software delivery.

Key Competencies

• Agile Leadership
• SAFe Framework
• Scrum Facilitation
• Kanban
• Waterfall Project Management
• Product Ownership
• Project Planning & Execution
• Stakeholder Management
• Client Relationship Management
• SQL & NoSQL Database Knowledge
• Mortgage Domain Expertise
• Risk & Issue Management
• Team Leadership
• Effective Communication
• Problem Solving
• Decision Making
• Delegation and Accountability
• Continuous Improvement
• On-Time Delivery and Client Satisfaction