Atlassian Cloud Administrator (Jira & Confluence)
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Job description
| Atlassian Cloud Administrator (Jira & Confluence)Madrid | Working from home up to 40% | Referencia **¿Quiere presentar una candidatura?Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar.Provide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs.Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner.Provides 3rd?level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision?making.What You Will DoProvide strategic ownership of Jira and Confluence Cloud as enterprise platforms, ensuring they are secure, scalable, and continuously improved to meet evolving customer and organizational needs.Acts as the highest escalation point for complex issues and as a technical authority with expert knowledge of Atlassian Marketplace apps, including BigPicture and ScriptRunner.xcskxljProvides 3rd level support and drives platform optimization through advanced configuration, automation, and AI capabilities to enhance user experience, delivery efficiency, and decision making.What You BringExpert administration of Jira Software, JSM, and Confluence Cloud in enterprise environmentsProven experience providing 3rd?level (L3) support for Atlassian products (strong troubleshooting and analytical skills, with the ability to work independently on high?impact issues)Advanced use of Marketplace apps (e.g. BigPicture, ScriptRunner) and strong experience in their administrationVery good technical English skills (written and spoken), suitable for technical documentation and collaboration with international stakeholdersAutomation & AI enablement (Jira Automation, Rovo, AI features) to improve efficiency and user experienceSolid understanding of integrations, data flows, and limitations within Atlassian Cloud#J-***-Ljbffr |
Requirements
Proven experience providing 3rd?level (L3) support for Atlassian products (strong troubleshooting and analytical skills, with the ability to work independently on high?impact issues) Advanced use of Marketplace apps (e.g. BigPicture, ScriptRunner) and strong experience in their administration Very good technical English skills (written and spoken), suitable for technical documentation and collaboration with international stakeholders Automation & AI enablement (Jira Automation, Rovo, AI features) to improve efficiency and user experience Solid understanding of integrations, data flows, and limitations within Atlassian Cloud #J-*****-Ljbffr
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