Ai-Driven Tech Support Engineer (Remote Eu)

LearnWise AI

Barcelona, Spain

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.buscojobs.com.es

Tech stack

Artificial Intelligence Learning Management Systems Moodle Hubspot

Job description

LearnWise AI is seeking a technically proficient Helpdesk/Support Engineer to own day-to-day ticket intake in HubSpot and resolve complex customer issues in a fast-paced, B2B SaaS environment.You will troubleshoot LMS integrations (Canvas, Brightspace, Moodle) and authentication flows, while collaborating with Product, Engineering, and Sales.Remote-first role across the EU, based from Barcelona, Spain, with strong English communication required.#J-*****-Ljbffr

Requirements

LearnWise AI is seeking a technically proficient Helpdesk/Support Engineer to own day-to-day ticket intake in HubSpot and resolve complex customer issues in a fast-paced, B2B SaaS environment.You will troubleshoot LMS integrations (Canvas, Brightspace, Moodle) and authentication flows, while collaborating with Product, Engineering, and Sales. Remote-first role across the EU, based from Barcelona, Spain, with strong English communication required. #J-*****-Ljbffr

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