Microsoft SharePoint Customer Engineer
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Job Specification: MOSA Partner for Microsoft SharePoint Technical Skills - Solution Area: AI Business Solutions Level of Technical Knowledge: Senior Role OverviewThe MOSA Partner for SharePoint, leverages SharePoint and M365 solutions expertise to lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernise their environment and move to cloud-based solutions as appropriate; including identifying resolutions to issues blocking customer success projects. Description of RoleKey technical resource for the customer.Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.Join a highly motivated team of leading industry experts.Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).Be part of a thriving developer community that’s constantly looking for ways to improve our customers’ experience, software development goals and use of technology.Build strong customer relationships and ensure deliveries align with customer projects and milestones.Gain access to expertise and support from Microsoft’s consulting practice and product groups.Continually learn and grow professionally.Analyse problems.Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust. Required Skills & Capabilities (experience in one or more of these areas is required)SharePoint Architecture / TopologySharePoint Service ApplicationsSharePoint Troubleshooting SkillsSharePoint Authentication ProvidersSharePoint (Zero Downtime) PatchingSharePoint Basics: Create Sites, Lists, Manage Permissions etc.SharePoint Disaster Recovery ScenariosUpgrading Between SharePoint VersionsManaging, Maintaining, And Migrating Enterprise SharePoint ServerScaling Enterprise SharePoint EnvironmentsConfiguring SharePoint Hybrid SolutionsMigrating To SharePoint Online Technical ExperienceDeep understanding in Microsoft SharePoint.Track record of supporting customer digital transformation delivering enterprise-grade SharePoint solutions.Experience delivering proactive services, such as workshops and technical assessments. Role RequirementsSC Security Clearance.UK Citizenship.Fluent English oral and written communication.Strong technical writing, presentation and training skills.
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