Global DevOps Lead

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour - an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.

We are seeking an exceptional Global DevOps Lead with 12-15 years of experience to establish and scale our Global DevOps practice across Flight Centre Travel Group’s multi-market technology landscape. This high-impact role requires a seasoned leader who can operate independently, influence at all organizational levels, and drive transformational change. You’ll lead distributed teams globally, championing automation, operational excellence, and a culture of continuous improvement.

Experience and Background

• 12-15 years of progressive DevOps leadership experience in complex enterprise environments
• Demonstrated success establishing DevOps operating models and driving organizational transformation

Technical Expertise (Must-Have)

Advanced-level expertise with Azure DevOps including:

• Process template management and customization
• Establishing and enforcing ways of working
• Leading Communities of Practice
• Building complex queries and custom dashboards
• Implementing integrations and extensions
• Managing organizational-level configurations

Expert-level knowledge of Datadog observability platform including:

• Full-stack monitoring and distributed tracing
• Log aggregation, APM, and infrastructure monitoring
• Synthetic monitoring and alerting strategies
• Proven ability to enable teams in Datadog adoption
• Strong understanding of IaC tools (Terraform, ARM templates, Bicep)
• Deep knowledge of CI/CD principles and deployment strategies
• Proficiency in scripting/automation (PowerShell, Python, Bash)
• Solid grasp of SRE principles and implementation patterns

Leadership & Soft Skills

• Exceptional influencing and organizational skills with ability to drive change across complex matrix organizations
• Polished, executive-level communication skills for interactions with C-suite, senior leadership, stakeholders, peers, and vendors
• Culturally sensitive and globally minded with experience across diverse cultures and time zones
• Ability to manage multiple competing demands while maintaining strategic focus, * Relevant certifications (Azure DevOps Expert, Azure Solutions Architect, Datadog certifications)
• Experience with Agile/SAFe methodologies at scale
• Familiarity with change management frameworks (ITIL)
• Experience with AIOps platforms and practices

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.