FIX Support Engineer Analyst - Equities

We are seeking an experienced Lead Support Analyst to join a high-performing Global FIX Connectivity team supporting mission-critical trading systems across Global teams.

This is a hands-on, technically demanding role where you will sit at the intersection of trading, technology, and client execution, ensuring seamless connectivity between clients, brokers, vendors, and exchanges.

If you thrive in fast-paced trading environments and bring deep expertise in FIX protocol, equities trading, and OMS platforms, this is an excellent opportunity to take ownership and lead from the front., * Provide front-line support for high-touch and low-touch equities trading, including SWAPs and F&O desks

• Own and manage FIX connectivity lifecycle: onboarding, certification, testing, and production support
• Troubleshoot and resolve real-time trading and connectivity issues impacting client execution
• Work closely with infrastructure teams to configure and maintain FIX network connectivity
• Build and maintain strong relationships with clients, brokers, exchanges, and vendors
• Collaborate with global teams across Europe, Asia, and the US for seamless support coverage
• Support and enhance trading workflows across OMS and execution platforms

• FIX Protocol (Expert Level) - certification, onboarding, and troubleshooting
• Equities Trading Knowledge - deep understanding of cash equities, DMA/DSA environments
• OMS Platforms - strong exposure to order and trade lifecycle systems
• Client Execution Knowledge - understanding of trade flows and execution workflows
• Fidessa / Flextrade - hands-on experience highly preferred
• Linux - confident working in production environments
• SQL - ability to query, analyse, and troubleshoot data issues

Additional Requirements

• 7+ years of experience in FIX connectivity / electronic trading support
• Experience in a broker/dealer environment (3-5 years preferred)

• Strong understanding of:

• Algorithmic trading
• SWAPs, Futures & Options
• Exchange connectivity (including dark/lit pools)

Familiarity with Global market structures is advantageous

Excellent communication skills with the ability to interact directly with traders and external clients

Detail-oriented, proactive, and able to perform under pressure