Network Operations Engineer

Role: Network Operations Engineer - Service Delivery Manager

Japanese/English bilingual (Must)

2+ years of hands-on work within large-scale enterprise networking environments.

Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)

Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.), Switching topologies on both Wired/Wireless networks, and Cloud/Virtual networking. (CCNP Level)

Serve as an escalation point to resolve network operation issues and coordinate the resolution of high-impact issues.

Take over network operations support fully from the network implementation team after the cutover/change of the new network environment.

Take ownership of network service delivery- Ensure that all service deliverables are clearly defined and communicated

Minimum Qualifications and Competencies:

• Japanese/English bilingual (Must)
• 7+ years of hands-on work within large-scale enterprise networking environments.

*Fundamentals of Networking and demonstrated experience supporting large-scale enterprise network environments.

• Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)
• Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.), Switching topologies on both Wired/Wireless networks, and Cloud/Virtual networking. (CCNP Level)

*Ability to interface with business areas and effectively translate business needs into technology-based business solutions.

• Strong customer service orientation.
• Having strong passion to improve technical/non-technical knowledge/skills in order to fulfill customers’ expectations.
• Strong leadership, coaching, behavioral reinforcement
• Strong organization and analytic skills
• Excellent problem-solving skills
• Strong collaboration and relationship management skills
• Excellent Microsoft Office skills, including the products and web-based business applications.

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.