Implementation Engineer (Enterprise Saas) Id48790

AgileEngine is an Inc. ** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you!ABOUT THE ROLEWe are looking for a Senior Implementation Engineer to drive high-impact enterprise SaaS implementations that connect complex IT/OT environments with real business value.This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding and maximize outcomes for large-scale organizations.It stands out for its strategic influence, cross-functional collaboration, and the opportunity to act as a trusted advisor in complex enterprise SaaS transformation programs.WHAT YOU WILL DODevelop and maintain a deep understanding of IT software solutions, including capabilities, integration points, and value proposition for very large enterprises; Partner with internal stakeholders and meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer solutions that decrease time to value; Drive the customer onboarding journey through technical expertise in available customizations and ensure requirements are met during implementation; Act as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer Success, and R&D to ensure solutions meet expectations and technical feasibility; Stay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership to internal and external stakeholders.MUST HAVES3+ years of experience as a Technical Support Engineer, Solution Engineer, or similar role within the IT or OT software industry servicing large accounts; Solid understanding of TCP/IP networking fundamentals, TCP vs UDP troubleshooting, and routing basics; Experience working with VPNs and proxy authentication scenarios; Hands?on experience configuring and troubleshooting firewall rules inbound and outbound; Awareness of conditional access and secure gateway concepts; Knowledge of ports and protocols; Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT; Strong understandingof enterprise environments, including challenges, architectures, and decision?making processes; Exceptional communication and presentation skills with the ability to explain complex technical concepts to technical and non?technical audiences; Experience with enterprise?level SaaS implementation engagements and solution design; Proficiency with modern tools and platforms such as cloud infrastructure, virtualization, APIs, and middleware; Fluency in English.NICE TO HAVESExperience integrating or working with tools such as ServiceNow, secure web gateways or zero?trust platforms, and other ITSM, IAM, or security proxy solutions; German and French language skills.PERKS AND BENEFITSProfessional growth: Mentorship, TechTalks, and personalized growth roadmaps.Competitive compensation: USD-based pay with education, fitness, and team activity budgets.Exciting projects: Modern solutions with Fortune 500 and top product companies.Flextime: Flexible schedule with remote and office options.#J-***-Ljbffr

internal and external stakeholders.MUST HAVES3+ years of experience as a Technical Support Engineer, Solution Engineer, or similar role within the IT or OT software industry servicing large accounts; Solid understanding of TCP/IP networking fundamentals, TCP vs UDP troubleshooting, and routing basics; Experience working with VPNs and proxy authentication scenarios; Hands?on experience configuring and troubleshooting firewall rules inbound and outbound; Awareness of conditional access and secure gateway concepts; Knowledge of ports and protocols; Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT; Strong understandingof enterprise environments, including challenges, architectures, and decision?making processes; Exceptional communication and presentation skills with the ability to explain complex technical concepts to technical and non?technical audiences, Experience with enterprise?level SaaS implementation

engagements and solution design, Proficiency with modern tools and platforms such as cloud infrastructure, virtualization, APIs, and middleware; Fluency in English.NICE TO HAVESExperience integrating or working with tools such as ServiceNow, secure web gateways or zero?trust platforms, and other ITSM, IAM, or security proxy solutions; German and French language skills.PERKS AND BENEFITSProfessional growth: Mentorship, TechTalks, and personalized growth roadmaps.Competitive compensation: USD-based pay with education, fitness, and team activity budgets.Exciting projects: Modern solutions with Fortune 500 and top product companies.Flextime: Flexible schedule with remote and office options. #J-*****-Ljbffr

Murcia, España

AgileEngine is an Inc. ** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! ABOUT THE ROLEWe are looking for a Senior Implementation Engineer to drive high-impact enterprise SaaS implementations that connect complex IT/OT environments with real business value. This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding and maximize outcomes for large-scale organizations.