IT Support Technician

other IT Service colleagues - Work in a rotating shift system A day in the life From day one, you’ll be involved in helping us grow our capabilities through deploying the latest technologies and helping colleagues get the most use out of their IT. If you enjoy a fast-paced environment, this is a fantastic opportunity. You will have the chance to suggest ways that we can improve our systems and collaborate with others to upgrade the service we give to internal customers wherever possible. About the team Within the Ops Tech IT (OTS) team, we offer constant tech support to Amazon’s global operations. Maintaining, upgrading and protecting the IT infrastructure and end-user devices of one of the world’s largest businesses requires diverse skills. Some of the team are engineers who help implement solutions and create new ones, whilst other people take management roles, providing leadership to our tech support colleagues so they can better help our end-users. Amazon’s OTS team work hard to, clear and precise documentation, Experience in supporting robotic systems Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

balance performance and sustainability in all new solutions. Lots of our people are based on site. Our team operates around the clock, making sure we can offer support or carry out important maintenance with minimal business interruption. Basic Qualifications - Experience communicating with a wide range of stakeholders, including colleagues and leadership - Experience in the use of hardware and software, including Microsoft Office and Windows, within an IT role - Experience working in IT support or IT asset management and procurement - Strong written and verbal communication skills in English - Valid EU driver’s license - Willingness to work in a rotating shift system Preferred Qualifications - Experience working with networks, IT infrastructure, or system integration - Experience in process improvement - Speak, write, and read fluently in German - Completed vocational training in IT or a related technical field - Experience in, creating