Technical Support Advisor (Spanish & English -Speaking) On-Site - Audiovisual Entertainment Tv02

Job TitleTechnical Support Advisor (Spanish & English -speaking) On-site - Audiovisual Entertainment TV02Experience The Power Of a Game-changing CareerAre you looking for what’s next?We’re a global technology and services leader that powers the brands of the future.We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Technical Support Advisor in Malaga (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.At Concentrix, there’s a real career and personal growth potential.In fact, about 80% of our managers and leaders have been promoted from within!That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What You Will Do In This RoleAs a Technical Support Advisor on our team, you will:In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or emailIdentify and analyze the technical issue of the customer by good listening and asking clear and concise questionsProvide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systemsPer customer contact gather and document all relevant information into the system to insure a high level of service is deliveredKeep up to date with all new developments in the technical area, networks and consumer electronics relating to the positionYour QualificationsHave a proficient or bilingual level of Spanish and advanced level of EnglishHave a completed ICT trainingHave knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)Have a good understanding of the MS Office environment is essentialAre service orientated, accurate, analytical, communicative and have a good telephone etiquetteIt Will Be a Plus If You HaveA strong technical affinity, experience in technical fieldExperience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environmentWhat’s In It For YouIn this role, we offer benefits that help you support your unique lifestyle:Full-time 39 hours/week permanent contract: Schedule 09:**:00 Monday-FridaySalary 19,623 euros gross/year + up to ** euros gross/year in bonusCentral office location in BenalmadenaFull paid training on the company and the project you’ll be working onCareer development programs, specialized courses, and language classesConcentrix is an equal opportunity employerWe’re proudly united as one team, one company, globally.We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.#J-*****-Ljbffr

level of EnglishHave a completed ICT trainingHave knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)Have a good understanding of the MS Office environment is essentialAre service orientated, accurate, analytical, communicative and have a good telephone etiquetteIt Will Be a Plus If You HaveA strong technical affinity, experience in technical fieldExperience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environmentWhat’s In It For YouIn this role, we offer benefits that help you support your unique lifestyle:Full-time 39 hours/week permanent contract: Schedule 09:**:00 Monday-FridaySalary 19,623 euros gross/year + up to ** euros gross/year in bonusCentral office location in BenalmadenaFull paid training on the company and the project you’ll be working onCareer development programs, specialized courses, and language classesConcentrix is an equal opportunity employerWe’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. #J-*****-Ljbffr

España

Job TitleTechnical Support Advisor (Spanish & English -speaking) On-site - Audiovisual Entertainment TV02Experience The Power Of a Game-changing CareerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Technical Support Advisor in Malaga (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!