Ai Adoption & Transformation Lead

Banco Santander, S.A.
Girona, Spain
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
5 years minimum
Working hours
Regular working hours
Languages
English, Spanish

Tech stack

Artificial Intelligence Software Engineering Office365 Virtual Agents

Job description

AI Adoption & Transformation Lead - Country: Spain Santander ( is evolving from a global, high-impact brand into a technology-driven organization.Together, we are driving a customer?centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.We invite driven professionals to grow, learn, and make a real difference.Our mission is to help more people and businesses prosper, while embracing a strong risk culture.Responsibilities AI Adoption Strategy Define and maintain the AI Adoption Roadmap for the Savings & Investment Domain.Establish adoption objectives, implementation milestones and success metrics.Align the roadmap with the Domain strategy and Santander’s Global AI initiatives.Country & Entity Engagement Partner with local Business, IT and Operations teams to define and agree execution plans.Ensure consistent adoption across countries while considering local priorities and regulatory requirements.Lead governance forums and executive steering committees to monitor progress and remove execution barriers.Process Discovery & AI Opportunity Assessment Lead the inventory and assessment of all tasks, business and operational processes across the Domain.Identify opportunities for simplification, augmentation, or end-to-end automation through Artificial Intelligence.Prioritize initiatives according to business value, feasibility and implementation effort.Global AI Products Deployment Coordinate deployment, adoption and value realization of Global AI products and capabilities.Work with Global Technology teams to secure licenses, manage onboarding activities and maximize adoption across all entities.Examples of products: Devin and Windsurf for Software Development Automation, MAISA for Process Automation, Microsoft 365 Copilot for AI?powered productivity and AI Agents.Performance Monitoring & Reporting Design and execute communication, training and engagement plans.Promote AI literacy and foster a culture of AI adoption across the Domain.Identify adoption barriers and define mitigation actions to ensure successful implementation.Change Management & Adoption Design and execute communication, training and engagement plans.Promote AI literacy and foster a culture of AI adoption across the Domain.Identify adoption barriers and define mitigation actions to ensure successful implementation.Qualifications Professional Experience 5+ years leading large-scale transformation, digitalisation or organisational change initiatives.Proven experience managing cross?country or cross?functional transformation programmes.Strong understanding of Artificial Intelligence technologies and enterprise AI adoption.Hands?on knowledge of AI productivity, automation and AI?assisted software development tools.Strong project and programme management skills.Experience designing executive dashboards and performance indicators using Power BI.Excellent stakeholder management, communication and influencing skills.Strong analytical mindset with the ability to translate strategy into execution.Education University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred).Languages Spanish: Native or minimum C1 level (Required).English: Minimum B2 level (Required).Preferred Qualifications Experience within Banking or Financial Services.Knowledge of Agile delivery methodologies.Experience in Organisational Change Management.Familiarity with Microsoft Power Platform and AI Agent development.AI?related certifications or equivalent practical experience.Benefits Competitive rewards: highly competitive salary with performance?based bonuses.Financial advantages: preferential banking terms, special interest rates on loans, life insurance and more.Your health is our priority: through BeHealthy, our global wellness programme, we promote holistic wellbeing.Family support: childcare support and family?friendly programmes tailored to each life stage.Additional benefits: Gym/WellHub membership, medical centres, meal subsidy, parking, shuttle service from various points in Madrid, and exclusive discounts and offers for Santander employees.Equal Employment Opportunity Santander is proud of being an organisation where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation.We are committed to providing an inclusive and accessible application process for all candidates.#J-*****-Ljbffr

Requirements

implementation.Qualifications Professional Experience 5+ years leading large-scale transformation, digitalisation or organisational change initiatives.Proven experience managing cross?country or cross?functional transformation programmes.Strong understanding of Artificial Intelligence technologies and enterprise AI adoption.Hands?on knowledge of AI productivity, automation and AI?assisted software development tools.Strong project and programme management skills.Experience designing executive dashboards and performance indicators using Power BI.Excellent stakeholder management, communication and influencing skills.Strong analytical mindset with the ability to translate strategy into execution.Education University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred). Languages Spanish: Native or minimum C1 level (Required). English: Minimum B2 level (Required). Preferred Qualifications Experience within Banking or Financial Services.Knowledge of Agile delivery methodologies.Experience in Organisational Change Management.Familiarity with Microsoft Power Platform and AI Agent development.AI?related certifications or equivalent practical experience.Benefits Competitive rewards: highly competitive salary with performance?based bonuses.Financial advantages: preferential banking terms, special interest rates on loans, life insurance and more.Your health is our priority: through BeHealthy, our global wellness programme, we promote holistic wellbeing.Family support: childcare support and family?friendly programmes tailored to each life stage.Additional benefits: Gym/WellHub membership, medical centres, meal subsidy, parking, shuttle service from various points in Madrid, and exclusive discounts and offers for Santander employees.Equal Employment Opportunity Santander is proud of being an organisation where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. #J-*****-Ljbffr

About the company

Das, Girona, España

AI Adoption & Transformation Lead - Country: Spain Santander ( is evolving from a global, high-impact brand into a technology-driven organization. Together, we are driving a customer?centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.We invite driven professionals to grow, learn, and make a real difference. Our mission is to help more people and businesses prosper, while embracing a strong risk culture.Responsibilities AI Adoption Strategy Define and maintain the AI Adoption Roadmap for the Savings & Investment Domain.Establish adoption objectives, implementation milestones and success metrics.Align the roadmap with the Domain strategy and Santander’s Global AI initiatives.Country & Entity Engagement Partner with local Business, IT and Operations teams to define and agree execution plans.Ensure consistent adoption across countries while considering local priorities and regulatory requirements.Lead governance forums and executive steering committees to monitor progress and remove execution barriers.Process Discovery & AI Opportunity Assessment Lead the inventory and assessment of all tasks, business and operational processes across the Domain.Identify opportunities for simplification, augmentation, or end-to-end automation through Artificial Intelligence.Prioritize initiatives according to

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