Junior It Support Specialist

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About BizAwayHere at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise.With a focus on sustainability, we support companies in improving their travel management through our constantly evolving services and solutions, characterized by our tech attitude and smart and innovative processes.We know that success comes from people and deserves to be recognized.Proactivity and reliability, kindful collaboration, and communication are the core values of our Solution Culture.If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for.We are looking forA driven and enthusiastic Junior IT Support Specialist (m/f/d) who desires to contribute to the growth and success of our IT Team.Your role in BizAwayProviding first-level support to all BizAway employees, both in-person and via remote access, for hardware, software, and network-related issues.Configuring, deploying, retrieving, and troubleshooting Windows and macOS laptops and mobile devices.Supporting and maintaining peripherals like monitors, keyboards, printers, and office A/V equipment.Managing user accounts using our cloud Identity and Access Management (IAM) system, including onboarding and offboarding processes.Contributing to internal IT documentation, guides, and FAQs.Assisting with IT inventory tasks.Your Basic QualificationsKnowledge of Windows and macOS operating systemsKnowledge of Android and iOS mobile operating systemsExperience in troubleshooting common hardware, software, and network issuesBasic understanding of networking principles (TCP/IP, DNS, DHCP)Excellent communication skills and the ability to explain technical topics to non-technical usersProactive, service-oriented attitude with a focus on user satisfactionFluency in English (written and spoken)Availability to travel occasionally to other company locations or for training.We are also interested inPrevious work in a fast-paced, international tech environmentExperience with IT asset management and inventory toolsExperience with Identity and Access Management (IAM) platformsEnthusiasm for learning and improving processes in IT support.Our offerA seat on a scale-up with skyrocketing growth.Attractive compensation, including equity in the company.Development of your entrepreneurial spirit, with the chance to implement real-impact business decisions.Multicultural and international team.Collaborative and smart environment to work and learn.Free coffee to kick-start your day and free beers to celebrate together.Remote work, flexible working policy, and great offices in Europe.BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.Seniority level Entry levelEmployment type Full-timeJob function Information TechnologyIndustries Business Consulting and Services#J-*****-Ljbffr

Basic QualificationsKnowledge of Windows and macOS operating systemsKnowledge of Android and iOS mobile operating systemsExperience in troubleshooting common hardware, software, and network issuesBasic understanding of networking principles (TCP/IP, DNS, DHCP)Excellent communication skills and the ability to explain technical topics to non-technical usersProactive, service-oriented attitude with a focus on user satisfactionFluency in English (written and spoken)Availability to travel occasionally to other company locations or for training.We are also interested inPrevious work in a fast-paced, international tech environmentExperience with IT asset management and inventory toolsExperience with Identity and Access Management (IAM) platformsEnthusiasm for learning and improving processes in IT support.Our offerA seat on a scale-up with skyrocketing growth.Attractive compensation, including equity in the company.Development of your entrepreneurial spirit, with the chance to implement real-impact business decisions.Multicultural and international team.Collaborative and smart environment to work and learn.Free coffee to kick-start your day and free beers to celebrate together.Remote work, flexible working policy, and great offices in Europe.BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.Seniority level Entry levelEmployment type Full-timeJob function Information TechnologyIndustries Business Consulting and Services#J-*****-Ljbffr

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About BizAwayHere at BizAway, we Deliver the Future of Travel.We are a solid international company with strong ambitions and great expertise.