IT Domain Specialist

We are currently seeking an IT Applications Specialist (Domain) to join the team, reporting into the Head of IT. This role acts as the local expert for a defined IT domain (such as Sales or After Sales), ensuring the stable and effective operation of both local and central applications. You will serve as the key contact for IT processes within your domain, ensuring alignment between global standards and local business requirements, while supporting smooth operational delivery and effective communication between UK teams and central IT functions. More about the role

• Act as the subject matter expert for the assigned IT domain, understanding how local and centrally managed applications support end-to-end business processes.
• Ensure business-critical processes are aligned with global IT standards while accommodating local market requirements where appropriate.
• Oversee the effective operation and coordination of both local and centrally managed applications within the domain.
• Act as the main interface between local business teams and central IT functions, communicating requirements, challenges, and improvement opportunities.
• Coordinate with central application teams on releases, upgrades, and changes to core systems and platforms.
• Support incident and problem resolution by enabling local teams with the knowledge, tools, and escalation paths required.
• Maintain clear and accurate documentation covering local integrations, system adaptations, and support procedures.
• Ensure compliance with organisational IT policies, governance frameworks, and data security standards across the domain.

We are looking for someone with strong experience of working across both local and centrally managed IT applications within a complex, multi-country organisation. You will understand how technology supports core business processes and be comfortable operating in an environment where global standards must be balanced with local operational needs. Strong communication and stakeholder management skills are essential, as this role requires close collaboration with both local business users and central IT teams. Experience in documentation, process standardisation, and structured problem solving will be key to success in this role. You should also have a solid understanding of IT governance, corporate IT policies, and data security principles, along with a collaborative mindset and a willingness to share best practices across regions. This is a full-time hybrid role, requiring attendance at the Milton Keynes office a minimum of two days per week.

About the organisation We are working with a leading international organisation within the commercial automotive sector, supporting the delivery of market-leading products and services across the UK. The business operates at scale across multiple countries and is committed to innovation, operational excellence, and sustainable mobility solutions, with a strong focus on efficiency, safety, and customer experience. This is an opportunity to join a highly collaborative IT function at the heart of the UK operation, supporting both local and centrally governed systems that underpin key business processes.