Scrum Master

Fantastic opportunity for an experienced, delivery savvy, senior Scrum Master to join a two-year project to modernise one of CLIENT’s largest and most critical services (COTAX = Corporation Tax) in Tax Admin, on the CLIENT Account.

Following a six-month Discovery phase, the work has been broken down into fourteen Business Flows, each of which will complete a Time and Materials based Design phase before moving into a Fixed Price Build and Test phase. Unlike most projects on the account, this project includes full testing responsibilities ie testing stages usually contracted to a Test and Release supplier are contracted with Client. In addition to the standard test stages post System Testing eg SIT and E2E, this project will be pioneering approaches to Model Office and System Outpuit Comparison testing. AI is and must be for the duration, at the forefront of our approach. Tax Admin has a dedicated AI Acceleration team working collaboratively with COTAX to shape AI solutions, some of which are already actively being used. Our commitment to CLIENT is that we will continuously develop and intercept new and changing AI solutions to maximise productivity, time, cost and/or quality benefits.

The project leadership team is well established and the initial scrum team is formed and developing, currently operating as one large scrum team but needing to become two scrum teams under one Scrum Master ASAP. The scrum team are working through Design of the first Business Flow. Our team(s) must grow at pace in order to deliver upon our commitments to CLIENT with expectations that we could end up with 6-8 scrum teams and one Scrum Master per two scrum teams. This means the successful candidate joining now has the opportunity to fulfil a leading role in shaping how we work and working with other Scrum Masters as they join, as well being part of the wider Modernisation and Tax Admin. Scrum Master community.

The Scrum Master will work closely with: Delivery Leads, PM, Architects, Business Analysts, QA Leads, Lead Engineers and their whole scrum teams., Facilitate Agile ceremonies across two scrum teams including: Scrums Sprint planning

Backlog Refinement Reviews and Retrospectives

Actively drive cross-team learning, knowledge sharing and best practice Ensure effective and consistent use of Jira and Confluence across teams, considering all stakeholder needs Work hand in hand with the Delivery Lead to understand, track and communicate progress and issues Protect teams from distractions and foster a high-performing, motivated environment Drive pace and urgency to meet delivery milestones

Drive a culture that embraces change to ways of working eg development and interception of AI solutions

Embed a culture of ownership and accountability, in relation to delivering against commitments

The ideal candidate will have extensive experience in building high performing teams from the ground up as well as scrum mastering in more mature teams. Our team is comprised of people from different parts of Client and TXP (contractors) and this will continue to be the case given the growth needed in terms of team size. This means that there is much diversity in experience and ways of working and the Scrum Master must play a key role in unifying these. Resilience, pro-activeness, assertiveness, presence and empathy will be essential., Proven experience as a Scrum Master Strong facilitation and stakeholder management skills Experience working in multi-disciplinary teams on complex projects and/or programmes Extensive experience with agile tooling eg JIRA and Confluence including for progress reporting Experience of scrum mastering in new teams, building from the ground up, as well as in mature teams

Telford, (Hybrid) - £492 per day(PAYE through Umbrella) Contract Posted by: eTeam Workforce Limited Posted: Friday, 7 August 2026

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.