Senior EPR Configuration Specialist

The post holder will configure, test, document and support new EPR developments and optimisation requests in line with agreed requirements, Trust standards and change control processes. They will analyse clinical and operational requirements, advise on configuration options and support the safe implementation of EPR solutions. The role will focus on planned development, enhancement and optimisation activity, including supporting patches or upgrades where these are linked to agreed EPR development priorities, maintaining configuration documentation, supporting data quality requirements and providing specialist EPR configuration advice to Health Informatics colleagues and operational services., The Senior EPR Configuration Specialist will provide specialist configuration and development expertise for new EPR developments and optimisation activity. The post holder will develop, configure and support planned EPR changes in line with agreed clinical and operational requirements, contributing to safe, effective and sustainable digital workflows across the Trust. The role will include analysing requirements, configuring and testing EPR solutions, documenting system changes and supporting implementation through agreed governance and change control processes. The post holder will act as configuration lead for agreed EPR development and optimisation requests, assessing requirements, advising on options and ensuring changes are delivered in line with Trust priorities, data quality requirements, information governance standards and operational needs. The post holder will maintain accurate configuration documentation, support data quality requirements and provide specialist EPR configuration advice to Health Informatics colleagues, departmental system leads and operational directorates. The focus of the role will be on planned EPR development, enhancement and optimisation activity, with a clear expectation that knowledge, configuration documentation and implementation detail are transferred to relevant Health Informatics colleagues to support ongoing system management and BAU support.

The role will support the safe configuration and continued optimisation of Trust EPR systems through agreed development priorities. The post holder will work with clinical, operational, technical, information governance, information, integration and supplier colleagues to support reporting requirements, maintain system quality and ensure developments are implemented in a coordinated and controlled way. The post holder will contribute to service continuity by sharing configuration knowledge, supporting cross-cover for planned EPR development activity and working collaboratively with colleagues in line with Trust policies and agreed team arrangements., The Senior EPR Configuration Specialist will provide specialist configuration and development expertise for new EPR developments and optimisation activity. The post holder will develop, configure and support planned EPR changes in line with agreed clinical and operational requirements, contributing to safe, effective and sustainable digital workflows across the Trust. The role will include analysing requirements, configuring and testing EPR solutions, documenting system changes and supporting implementation through agreed governance and change control processes. The post holder will act as configuration lead for agreed EPR development and optimisation requests, assessing requirements, advising on options and ensuring changes are delivered in line with Trust priorities, data quality requirements, information governance standards and operational needs. The post holder will maintain accurate configuration documentation, support data quality requirements and provide specialist EPR configuration advice to Health Informatics colleagues, departmental system leads and operational directorates. The focus of the role will be on planned EPR development, enhancement and optimisation activity, with a clear expectation that knowledge, configuration documentation and implementation detail are transferred to relevant Health Informatics colleagues to support ongoing system management and BAU support.

The role will support the safe configuration and continued optimisation of Trust EPR systems through agreed development priorities. The post holder will work with clinical, operational, technical, information governance, information, integration and supplier colleagues to support reporting requirements, maintain system quality and ensure developments are implemented in a coordinated and controlled way. The post holder will contribute to service continuity by sharing configuration knowledge, supporting cross-cover for planned EPR development activity and working collaboratively with colleagues in line with Trust policies and agreed team arrangements.

• In-depth experience of configuring, developing and supporting application systems, preferably within an EPR environment. Experience of working in an IT or technical environment with evidence of continued professional development. Experience of working with system suppliers to support agreed system developments, upgrades or planned configuration changes., * Experience of NHS or healthcare systems. Experience of providing technical guidance, coaching or knowledge sharing to colleagues. Experience of supporting change within an IT or EPR environment., * A degree in IT systems, software engineering, computer science or a related subject, or equivalent relevant experience. Evidence of continuous professional development., * Commitment to developing own expertise. Ability to keep up to date with current clinical and technical advances and relevant management practices. Able to participate in the appropriate on-call rotation as needed. Able to travel across Trust sites to meet the requirements of the post., * Demonstrable skills in reporting and database management. Demonstrable skills in the use of software and software development tools. Ability to configure, test and support EPR developments in line with agreed requirements and change control processes. Sound working knowledge and understanding of computer-based systems, software and applications. Ability to analyse and interpret EPR configuration or system support issues and recommend appropriate options within agreed processes. Ability to plan and organise workload to meet objectives and deadlines. High level interpersonal and communication skills, including persuasion, negotiation, training, empathy and reassurance. Ability to communicate complex technical and EPR configuration information clearly to clinical, operational and technical colleagues, including where there may be barriers to understanding., * Knowledge of Microsoft and Linux based systems. Demonstrable skills and knowledge in SQL.

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You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients’ homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

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