Maximo Application Suite (MAS) Solution Design Engineer | Within

• Serve as the primary functional POC for Maximo Application Suite (MAS) user support, business process optimization, and configuration management.
• Serve as liaison between business stakeholders, field users, IT teams, and vendors to ensure MAS solutions align with operational and maintenance needs.
• Monitor and resolve system issues, data inconsistencies, and user access challenges.
• Analyze existing workflows, data collection forms, and business processes across key Maximo modules, including Work Orders, PM/CM, and Asset Management.
• Identify opportunities for modernization, optimization, and standardization.
• Maintain system configurations, lookup tables, and workflow logic.
• Support migration of manual or paper-based workflows to modern, mobile-enabled solutions integrated with MAS.
• Gather requirements directly from NASA customers, maintenance staff, and business leaders.
• Translate requirements into business requirements documents, user stories, process maps, and configuration specifications.
• Collaborate with developers, architects, and integration teams to ensure enhancements meet operational needs.
• Review and resolve center-specific configuration differences to standardize application structure across the Enterprise.
• Lead standardization of business and technical requirements across NASA centers.
• Implement standardized release management, including version control and controlled promotion of changes.
• Provide engineering support for the RedHat OpenShift-based MAS container platform.
• Install, integrate, validate, and document MAS components, services, and system software into a fully operational system.
• Conduct system verification testing and support customer acceptance of delivered solutions.
• Build, test, maintain, and manage API integrations between enterprise systems while ensuring data integrity.

• Bachelor’s degree in Information Systems, Engineering, Computer Science, or a related field.
• 8+ years of demonstrated Maximo/MAS experience involving configuration, solution design, and workflow optimization.
• Strong experience gathering, documenting, and translating functional requirements into technical specifications.
• Experience administering and configuring Maximo/MAS modules such as Work Orders, PM/CM, and Asset Management.
• Experience with mobile-enabled Maximo workflows and modernization initiatives.
• Ability to collaborate effectively with cross-functional IT, engineering, operational, and vendor teams.
• Strong analytical and problem-solving capabilities with the ability to resolve integration, workflow, and data issues.
• Excellent written and verbal communication skills.

Desired Skills:

• Experience supporting NASA or federal Maximo deployments.
• Experience performing project management and systems engineering aligned with NPR 7120.7A.
• Experience with RedHat OpenShift or containerized MAS environments.
• Familiarity with Maximo Mobile and related configuration tools.
• Experience with system integration, API management, or middleware solutions.
• Experience with multi-center standardization efforts.