IT Support Tech

Transdev in Chicago, IL is hiring an IT Support Technician. The IT support technician provides in person support to employees and supports the System Administrator with IT projects and implementations., * Familiar with multiple-site operations and technologies.

• Install, configure, and maintain network equipment, servers, and workstations
• Troubleshoot operating system, application, network problems
• Maintain user account information including e-mail, security, and system groups
• Perform Daily backups, maintain logs and archived information
• Provide strong customer service to clients and staff
• Printer, Fax, and other peripherals support and maintenance
• Consult with and advise management on operational system problems
• Work with Help Desk to provide support and resolutions as assigned - Assist in supporting other regions as necessary
• Routine and emergency maintenance visits to locations, The essential functions of this position require the ability to:
• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact

• Experience Required: - 5+ years work experience in IT environments performing tasks associated with Network Admin / Systems Admin roles, * Self-motivated when working independently as required
• Ability to quickly learn and support proprietary systems
• Strong work ethic, Good organizational skills
• Excellent communication, customer service skills
• Education & Technical Certifications Requirements:
• Technical Certifications/Expertise: - Technical Skills: AD administration, DNS, DHCP, SQL 2000/2005, MS Office, Server 2003/2008, RTA, Dell, Lenovo, HP workstations and server hardware, Symantec Antivirus, WSUS, server management software, Backup Exec, PBX system administration., * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen., If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

• Competitive compensation package of minimum $28.80/hour - Maximum $35.20/hour

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. 30, Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video .