Solution Architect, CRM & Digital Marketing

Solomon Page
New York, NY, United States
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

JavaScript (Programming Language) Application Programming Interfaces (APIs) Agile Methodology Customer Data Management Data Warehousing Mobile Application Software Standard Sql SQL Databases Data Streaming Systems Integration Enterprise Data Management Scripting
+3 more
Tealium Restful APIs Marketing Cloud

Job description

We are seeking a highly technical Solution Architect, CRM & Digital Marketing to lead the architecture, implementation, and optimization of the Salesforce Marketing Cloud (SFMC) ecosystem. This role combines solution architecture, technical project management, and CRM platform expertise to deliver scalable customer engagement solutions across marketing, retention, and digital channels. The ideal candidate has deep hands-on experience with Salesforce Marketing Cloud, strong scripting skills, and the ability to translate business requirements into scalable technical solutions while collaborating with cross-functional stakeholders.

  • Rate Range: $70-83/hr on W2

Responsibilities:

  • Own the day-to-day operational health of Salesforce Marketing Cloud campaigns, automations, and customer journeys.
  • Architect, develop, and deploy scalable customer journeys, automations, and personalized marketing experiences using Journey Builder and Automation Studio.
  • Translate business requirements into scalable CRM and digital marketing solutions.
  • Manage multiple concurrent technical initiatives while coordinating timelines, priorities, and stakeholder expectations.
  • Design and maintain scalable customer data models using Contact Builder, Data Extensions, and Audience Builder.
  • Integrate Salesforce Marketing Cloud with external platforms including CDPs, mobile applications, APIs, and enterprise data warehouses.
  • Partner with Engineering and Data teams to implement new integrations supporting customer lifecycle and personalization initiatives.
  • Develop technical standards, QA processes, governance, and best practices for Salesforce Marketing Cloud development.
  • Troubleshoot campaign, automation, integration, and data flow issues to ensure platform stability.
  • Evaluate new Salesforce Marketing Cloud capabilities and recommend platform enhancements.
  • Provide technical guidance to CRM marketers, analysts, and business stakeholders.
  • Support roadmap planning and future CRM modernization initiatives.

Required Qualifications:

  • 5+ years of experience as a Solution Architect or Senior CRM Technical Architect.
  • Deep hands-on expertise with Salesforce Marketing Cloud (SFMC).
  • Expert knowledge of Journey Builder, Automation Studio, Email Studio, Contact Builder, and Data Extensions.
  • Strong hands-on experience with AMPScript and SQL; SSJS knowledge is a plus.
  • Experience integrating SFMC with APIs, Customer Data Platforms (CDPs), mobile applications, and enterprise data platforms.
  • Strong understanding of customer data modeling, segmentation, and lifecycle marketing.
  • Experience managing multiple technical initiatives in Agile, fast-paced environments.
  • Excellent communication skills with the ability to bridge technical and business teams.
  • Ability to work independently with minimal supervision while managing multiple stakeholders.

Required Skills:

  • Salesforce Marketing Cloud (SFMC)
  • Journey Builder
  • Automation Studio
  • Email Studio
  • Contact Builder
  • Data Extensions
  • AMPScript
  • SQL
  • Salesforce Marketing Cloud APIs
  • CRM Architecture
  • Customer Journey Design
  • Audience Segmentation
  • Data Modeling
  • Technical Project Management
  • Stakeholder Management
  • Agile Methodology

Technical Skills:

  • Salesforce Marketing Cloud
  • Journey Builder
  • Automation Studio
  • Contact Builder
  • Email Studio
  • Data Extensions
  • AMPScript
  • SQL
  • SSJS (Preferred)
  • REST APIs
  • Marketing Cloud Connect
  • Customer Data Platforms (CDPs)
  • Mobile Push Integrations
  • Data Warehouses
  • CRM Integrations

Preferred Qualifications:

  • Experience with Braze or other Enterprise Email Service Providers (ESPs).
  • Familiarity with Customer Data Platforms such as Hightouch, mParticle, or Tealium.
  • Knowledge of email compliance regulations including CAN-SPAM, GDPR, CASL, and CCPA.
  • Experience in streaming, subscription, D2C, or digital media industries.
  • Experience working in high-volume, live-content, or sports-driven environments.
  • Salesforce Marketing Cloud Developer or Marketing Cloud Consultant Certification.
  • Strong understanding of subscription customer lifecycle management. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

LI-NC5

Requirements

We are seeking a highly technical Solution Architect, CRM & Digital Marketing to lead the architecture, implementation, and optimization of the Salesforce Marketing Cloud (SFMC) ecosystem. This role combines solution architecture, technical project management, and CRM platform expertise to deliver scalable customer engagement solutions across marketing, retention, and digital channels. The ideal candidate has deep hands-on experience with Salesforce Marketing Cloud, strong scripting skills, and the ability to translate business requirements into scalable technical solutions while collaborating with cross-functional stakeholders., * 5+ years of experience as a Solution Architect or Senior CRM Technical Architect.

  • Deep hands-on expertise with Salesforce Marketing Cloud (SFMC).
  • Expert knowledge of Journey Builder, Automation Studio, Email Studio, Contact Builder, and Data Extensions.
  • Strong hands-on experience with AMPScript and SQL; SSJS knowledge is a plus.
  • Experience integrating SFMC with APIs, Customer Data Platforms (CDPs), mobile applications, and enterprise data platforms.
  • Strong understanding of customer data modeling, segmentation, and lifecycle marketing.
  • Experience managing multiple technical initiatives in Agile, fast-paced environments.
  • Excellent communication skills with the ability to bridge technical and business teams.
  • Ability to work independently with minimal supervision while managing multiple stakeholders.

Required Skills:

  • Salesforce Marketing Cloud (SFMC)
  • Journey Builder
  • Automation Studio
  • Email Studio
  • Contact Builder
  • Data Extensions
  • AMPScript
  • SQL
  • Salesforce Marketing Cloud APIs
  • CRM Architecture
  • Customer Journey Design
  • Audience Segmentation
  • Data Modeling
  • Technical Project Management
  • Stakeholder Management
  • Agile Methodology

Technical Skills:

  • Salesforce Marketing Cloud
  • Journey Builder
  • Automation Studio
  • Contact Builder
  • Email Studio
  • Data Extensions
  • AMPScript
  • SQL
  • SSJS (Preferred)
  • REST APIs
  • Marketing Cloud Connect
  • Customer Data Platforms (CDPs)
  • Mobile Push Integrations
  • Data Warehouses
  • CRM Integrations

Preferred Qualifications:

  • Experience with Braze or other Enterprise Email Service Providers (ESPs).
  • Familiarity with Customer Data Platforms such as Hightouch, mParticle, or Tealium.
  • Knowledge of email compliance regulations including CAN-SPAM, GDPR, CASL, and CCPA.
  • Experience in streaming, subscription, D2C, or digital media industries.
  • Experience working in high-volume, live-content, or sports-driven environments.
  • Salesforce Marketing Cloud Developer or Marketing Cloud Consultant Certification.
  • Strong understanding of subscription customer lifecycle management.

About the company

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

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