Technical Support Specialist 2

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• Understands technical products and audio-industry technologies
• Strong PC skills in MS Office; JD Edwards preferred
• Excellent customer service, communication, and active listening
• Fluent in native language and English
• Strong interpersonal, data-entry, and organizational abilities
• Effective problem-solving with limited assistance
• Quick learner of systems and procedures
• Builds culturally aware, positive working relationships
• Detail-oriented, self-directed, and able to work independently or in a team
• Strong analytical and troubleshooting skills
• High School Degree - 2-4 year university degree preferred;
• 5+ years’ previous customer service experience or technical support role; strong support system experience(i.e. Zendesk, CRM and BI)

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Technical Support Specialist 2 Job Location: United States-Nashville Sound made by Sennheiser - For more than 80 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage. For us, the audio industry is one of the most exciting to work in. In our global family business, you can expect not only a unique team where we trust, value and support each other, but also the opportunity to make your own significant contribution to our collective progress. Sounds good? Join us as, * Inspiring Work Environment: Become a part of our international family business, where a modern and dynamic work atmosphere awaits you. At Sennheiser, people and their mindset are at the heart of everything we do - they are our most valuable asset.

• Flexible Working Models: We offer flexible working hours and mobile work options to help you balance your professional and personal life.
• International Collaboration: Look forward to working in a global team collaboration and contributing to exciting projects that shape the future of audio., Karl Storz
• Nashville, TN
• $20.19-29.88 per hour About KARL STORZ From the operating room to surgery centers-and everywhere in between-KARL STORZ North America is a global leader in medical technology and advanced visualization…