Organizational Change Management (OCM)/Process Re-design Lead

• In support of client requires an experienced Organization Change Management leader with an understanding of application and data migrations, modernization efforts, strategic enterprise communications both internal and public, end-user communication expert, experienced creating and managing an OCM &communication playbook

• While the role can be fully remote, LOCAL candidates who would have the ability to be in the office in the rare case a need would arise would be IDEAL and would be given preference. NOTE: The client will not cover any related travel costs for the candidate to travel onsite.
• This position can be a fully remote position; HOWEVER, client only wants candidates located in the same Eastern Time Zone submitted for the position due to challenges they have had with candidates working from other time zones in the past.
• Exceptional communication and presentation skills are required for this role, * Candidate should have experience working with HIPAA constrained data elements and be familiar with EHR, EMR, eligibility, case management or claims processing
• Candidate should have 5+ years’ experience working as part of an enterprise PMO with exposure to standard program and project tools, metrics, creating dashboards, project schedules, status reports, meetings agendas, etc.
• Candidate should have a blend of communication, IT, budget and reporting skills
• Experience in change management - should have been a part of at least 2-3 large scale change management implementations supporting COTS implementations. Should lead end-to-end change management implementation lifecycle on a transformation program and have experience with process re-design in support of new technology platform implementations and acceptance
• Experience in change management and employee experience in projects including building change management strategy/roadmap/approach, stakeholder engagement and management program, change impact analysis, culture assessment, user engagement, readiness assessment, training strategy/need assessment/plan
• Practical client experience including planning, design and delivery.
• Delivering change management and training programs in a wide variety of contexts including.
• OCM experience around COTS Implementations would be preferred.
• Understanding of standard project methodologies and change
• interventions during project lifecycle phases.
• Nice to have experience on
• PROSCI or any other change management approach.
• Nice to have OCM certifications if any such as PROSCI, APMG etc.
• Good understanding on IT, HR, Finance functional processes and
• transformation in general.
• Excellent skills with PowerPoint, Excel and analytical approach.
• Ability to work and team with people across functions, sectors, locations.
• Good analytical, judgement, tact and decision-making ability along.
• with critical thinking skills.
• Excellent oral, written and presentation skills.
• Excellent time management skills to ensure ability to deliver.
• work-products of the highest quality and overcome risk and issues to ensure timely delivery.
• Strong oral and written communication skills, including presentation skills.
• Technology driven change management experience.

Skill Matrix:

Skill Required No. of Years Actual Years of Experience Organizational Change Management (OCM) and Process Re-Design experience 10 Years Experience leading Enterprise Platform Modernization Efforts 10 Years Experience leading AT LEAST 2-3 end-to-end large-scale change management implementations supporting COTS implementations. Experience working as part of an enterprise PMO. 5 Years Proscii or similar Formal OCM process experience 5 Years Experience negotiating and influencing 5 Years Leveraging established change management methodologies and tools to execute plans and support implementation and adoption of new ways of working. 5 Years Designing & delivering effective change management strategy, approach & plans working with the project & client team for the transformation program 5 Years Working with senior leadership to create alignment in order to support program success 5 Years Designing and develop holistic change management strategies that articulate how change will be managed throughout the project lifecycle 5 Years Identifying and deploying communication and stakeholder engagement tools and techniques 5 Years Delivering programs that support agile/iterative transformation 5 Years Conducting stakeholder, readiness, & impact assessments, communication design & execution, training plan design & facilitation for change management. 5 Years Designing and delivering material utilizing the various channels of communications to drive awareness, education and engagement across organization. 5 Years Designing, developing and roll-out communication strategy and materials 5 Years Working with various relevant stakeholders to build change management understanding and ensure buy-in 5 Years Experience working with HIPAA-constrained data elements familiarity with EHR, EMR, eligibility, case management or claims processing Required Excellent oral, written and presentation skills are CRITICAL for this role Required Experienced with Prosci change management methodology Highly Desired OCM certifications such as OCM certifications if any such as PROSCI, APMG etc. (include dates each cert was obtained on resume) Highly Desired

• OCM/Process Re-Design Lead - leader in the analysis and redesign of process in conjunction with technology enhancements, structure communication, and change management, with experience motivating through action and words digital adoption, process redesign and internal and public communication., InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.