CRM 365 CE Technical Architect

Summary

We are seeking a skilled and experienced Dynamics365CE (CRM) Technical Architect to join our Belgian Business Applications team. As a Dynamics365CE (CRM) Solution Architect you will play a crucial role in designing, implementing, and managing Customer Engagement solutions leveraging Microsoft Dynamics365, Power Platform and Microsoft Copilot.

Key Responsibilities

• Own the Technical Architecture and collaborate closely with the Solution Architect and stakeholders to provide technical guidance, ensuring best practices for architectural design and governance are followed.
• Ensure solutions are robust, scalable, and easy to maintain.
• Contribute to the Solution Architecture by validating solution design and implementation plans, keeping the Architecture aligned with the Solution Blueprint.
• Select and combine Dynamics365, Power Platform elements, (Azure) Cloud components, and systems integration components appropriately.
• Gather technical (application) requirements with the Solution Architect, client stakeholders, and project team, defining the project systems integration scope.
• Act in a presales capacity from the start of an opportunity, engaging with prospective and current clients during solution demos and evaluations.
• Participate in local and global Avanade communities, coaching and mentoring junior colleagues in the Belgian Business Applications team.

Qualifications and Experience

• At least5years of demonstrable experience as a Dynamics365CE (CRM) Technical Architect or equivalent.
• In-depth technical expertise on the Dynamics365CE (CRM) platform covering configuration, customization, security, performance, and deployment.
• Hands-on knowledge of .NETC#, Power Platform or Dataverse for low-code development, Azure Logic Apps or PowerAutomate for workflows, and AzureDevOps or GitHub for source control and CI/CD.
• Strong understanding of data modelling, migration, and integration techniques.
• Strong grasp of systems integration, integration patterns and related best practices.
• Excellent client-relationship skills, with the ability to understand technology needs and provide tailored solutions of quality.
• Flexibility to adapt to changing requirements, client needs, industry and technology trends.
• Experience leading and motivating cross-functional teams, fostering a collaborative and productive work environment.
• Comfort coaching colleagues on a daily basis.
• Fluent in English and either Dutch or French.

Additional Skills and Requirements

• Experience with and/or knowledge of project management methods or frameworks such as Agile, Scrum or Prince2.

• At least5years of demonstrable experience as a Dynamics365CE (CRM) Technical Architect or equivalent.
• In-depth technical expertise on the Dynamics365CE (CRM) platform covering configuration, customization, security, performance, and deployment.
• Hands-on knowledge of .NETC#, Power Platform or Dataverse for low-code development, Azure Logic Apps or PowerAutomate for workflows, and AzureDevOps or GitHub for source control and CI/CD.
• Strong understanding of data modelling, migration, and integration techniques.
• Strong grasp of systems integration, integration patterns and related best practices.
• Excellent client-relationship skills, with the ability to understand technology needs and provide tailored solutions of quality.
• Flexibility to adapt to changing requirements, client needs, industry and technology trends.
• Experience leading and motivating cross-functional teams, fostering a collaborative and productive work environment.
• Comfort coaching colleagues on a daily basis.
• Fluent in English and either Dutch or French.

Additional Skills and Requirements

• Experience with and/or knowledge of project management methods or frameworks such as Agile, Scrum or Prince2.