Principal UX Expert

Stampli Inc
Austin, TX, United States
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Artificial Intelligence Service Design Website Wireframe Data Analytics GPT

Job description

Experteer Overview As Principal UX Expert at Stampli, you will anchor product decisions in deep user understanding across finance, procurement, reimbursement, and executives. You’ll serve as a key source of customer insight within Product, collaborating with PMs, design, Sales, and CS to validate personas and surface gaps early. You may contribute hands-on with wireframes and prototypes to test ideas. Your work will shape AI-powered UX evaluation tools and persona libraries, enabling data-driven growth and better product outcomes. Compensation / Benefits * Lead ongoing user research to understand Stampli’s users, buyers, and decision-makers and uncover resonance and objections. * Validate target personas and problems from feature initiation through Product Review in partnership with Product Managers. * Challenge assumptions and surface persona gaps, missing scenarios, and usability risks with cross-functional teams. * Develop and maintain persona libraries and AI-driven evaluation tools (agents, skills, guardrails, evaluators) for concept, prototype, and design assessment. * Create or contribute to wireframes and prototypes to test concepts and communicate recommendations. * Collaborate with Product Marketing to shape product and UX copy based on persona and business context. * Support Product-Led Growth (PLG) and Product-Led Sales (PLS) experiments by identifying optimal flows for features and decision-makers. Tasks * 10+ years in UX, product design, service design, user research, or product strategy with proven shipped product impact. * Proven deep user research approach (customer calls, onboardings, demos, analytics) and ability to translate into actionable insight. * Senior in-house UX experience at a high-craft B2B SaaS product or top-tier consultancy with accountability through launch and iteration. * Deep understanding of finance personas and workflows (accounts payable, procurement, ERP, fintech). * Ability to apply persona and business-context insights to product and UX copy. * Experience with growth experimentation and understanding of PLG and PLS levers. * Strong systems thinking and hands-on ability with wireframes/prototypes when useful. * Comfortably work across US and Israel time zones with Product, Design, Sales, CS, and Product Marketing. Key requirements * in-office three days a week in Austin with option to work remotely * full medical, dental, and vision insurance * 401(k) with employer match * access to cutting-edge AI tools (e.g., ChatGPT Enterprise) * opportunities for career and personal growth

Requirements

_ (agents, skills, guardrails, evaluators) for concept, prototype, and design assessment. * Create or contribute to wireframes and prototypes to test concepts and communicate recommendations. * Collaborate with Product Marketing to shape product and UX copy based on persona and business context. * Support Product-Led Growth (PLG) and Product-Led Sales (PLS) experiments by identifying optimal flows for features and decision-makers. Tasks * 10+ years in UX, product design, service design, user research, or product strategy with proven shipped product impact. * Proven deep user research approach (customer calls, onboardings, demos, analytics) and ability to translate into actionable insight. * Senior in-house UX experience at a high-craft B2B SaaS product or top-tier consultancy with accountability through launch and iteration. * Deep understanding of finance personas and workflows (accounts payable, procurement, ERP, fintech). * Ability to apply persona and business-context insights to aaaaaO _ and UX copy. * Experience with growth experimentation and understanding of PLG and PLS levers. * Strong systems thinking and hands-on ability with wireframes/prototypes when useful. * Comfortably work across US and Israel time zones with Product, Design, Sales, CS, and Product Marketing. Key requirements * in-office three days a week in Austin with option to work remotely * full medical, dental, and vision insurance * 401(k) with employer match * access to cutting-edge AI tools (e.g., ChatGPT Enterprise) * opportunities for career and personal growth

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