Technology Mgr

Responsible for the strategic direction of a technology domain, services, or process within a broader strategy of a Business Unit (BU) customer or technology functional area. Promotes and applies Technology processes and solutions to meet the needs and align with the strategies of that BU customer or technology functional area.Responsible for directly managing and developing technology staff, building and sustaining collaborative relationships with operating companies, BUs, and technology teams. Lead the teams to complete projects and/or services and perform all technology work activities via efficient processes and effective use of resources. Responsibilities include decision making, risk assessment, task prioritization/assignment/tracking, project assignment, employee development, performance feedback, motivation, team building, communication, planning, resource allocation, cost control, problem/issue/conflict resolution, customer service, and client relations. Decisions are guided by policies, procedures and business plans; receives guidance and oversight from senior manager., The IT Manager - Transmission Engineering Technology is responsible for leading the strategy, delivery, support, and modernization of technology solutions that enable the electric transmission engineering organization. This leader partners closely with Transmission Planning, Protection & Control, Substation Engineering, Line Engineering, and Telecommunications teams to deliver reliable, secure, and scalable technology capabilities that support the planning, design, construction, operation, and maintenance of the transmission system.

The role serves as the primary liaison between business leadership and Information Technology, translating engineering priorities into technology roadmaps while ensuring solutions align with enterprise architecture, cybersecurity, regulatory requirements, and operational excellence.

What you’ll do:

Essential Job Functions & Tasks

Strategic Leadership

• Develop and execute the technology strategy supporting Transmission Engineering
• Build trusted partnerships with engineering leadership to understand business priorities and emerging needs
• Create multi-year technology roadmaps aligned with modernization initiatives
• Drive standardization, simplification, and application rationalization

Business Relationship Management

• Serve as the primary IT relationship manager for Transmission Engineering organizations
• Facilitate technology planning, prioritization, funding, and governance
• Translate engineering challenges into actionable technology solutions
• Ensure strong alignment between business value and IT investments

Technology Delivery

• Lead delivery and support for technologies including:
• Engineering design and modeling systems
• PLS-CADD and engineering design tools
• Document and drawing management solutions
• Data analytics and reporting platforms
• System integrations and APIs
• Portfolio & Project Management
• Manage the Transmission Engineering application portfolio
• Prioritize initiatives based on business value and risk
• Oversee project execution from planning through implementation
• Ensure successful adoption and organizational change management
• Operational Excellence
• Maintain high system availability and application performance
• Drive continuous improvement through automation and process optimization
• Establish service-level objectives and operational metrics
• Lead incident, problem, and lifecycle management activities
• Architecture & Innovation
• Partner with Enterprise Architecture to define future-state capabilities
• Evaluate emerging technologies including AI, digital engineering, cloud platforms, and advanced analytics
• Promote reusable platforms and enterprise standards
• Improve data accessibility and interoperability across engineering systems

People Leadership

• Lead, coach, and develop a high-performing team of IT professionals
• Foster collaboration, accountability, and continuous learning
• Manage vendor relationships and external delivery partners
• Build succession plans and technical capabilities across the team

• Bachelor’s degree in Computer science, Engineering, Information Systems or related field
• 8+ years of progressive IT leadership experience
• Experience supporting electric utility Transmission Engineering organizations
• Strong understanding of transmission planning, engineering, design, and asset management processes
• Experience managing enterprise application portfolios
• Knowledge of cloud technologies, system integration, and cybersecurity
• Demonstrated success leading cross-functional teams and strategic initiatives

Preferred

• Experience with utility technologies such as Maximo, PLS-CADD, or engineering analysis platforms
• Experience with AWS, Snowflake, and enterprise integration platforms
• Knowledge of NERC CIP, FERC, and utility regulatory requirements
• PMP, ITIL, SAFe, or Agile certifications

Leadership Competencies

• Strategic Thinking
• Business Partnership
• Customer Focus
• Technology Leadership
• Change Leadership
• Financial Acumen
• Executive Communication
• Talent Development
• Continuous Improvement
• Decision Making

Success Measures

• High customer satisfaction across Transmission Engineering
• Reliable and secure technology operations
• Successful delivery of strategic initiatives
• Increased technology adoption and business value realization
• Reduced technical debt and application complexity
• Improved engineering productivity through modern digital capabilities
• Strong employee engagement and team development

What We’re Looking For:

Education requirements are listed below:

• Bachelor’s degree in computer science, engineering, business, or related technical field is required. An equivalent combination of education and related experience may be considered.

Work Experience requirement listed below:

• In addition to any experience required above, 8 or more years of technology experience; 4-6 years of direct supervision experience preferred.

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!