Network Engineer

Desktop Service Center, Inc.
Lincoln, MA, United States
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Working hours
Shift work

Tech stack

Cisco Routers CompTIA Security+ Computer Networks System Configuration Network Topologies Networking Hardware IP Address Management Python (Programming Language) Network Layer Microsoft Visio Network Planning and Design Network Monitoring
+17 more
Routing Packet Analyzer Network Administration Windows PowerShell Traffic Analysis Wireshark Scripting Identity Services Engine Computer Network Operations Cloud Platform System Backend Information Technology SolarWinds (Software) Npm(Software) 3-tier Architectures Open Network Automation Platform Cisco

Job description

We are seeking a Senior Network Engineer to serve as a technical lead supporting the 66th Air Base Group (66 ABG) Communications and Information Division (66 ABG/SC) at Hanscom Air Force Base. In this role, you will serve as the senior technical anchor for a lean, high-impact team managing enterprise network infrastructure for over 7,500 end users, 80+ buildings, and 2 remote sites. As part of the Air Force Information Network (AFIN) enterprise, you will oversee a complex, converged environment encompassing 500+ Cisco network devices across both classified and unclassified domains. Because we operate as a tight-knit local NOC and engineering team combined, there is “no job too big or too small”-you will design and scope new architectural solutions, lead high-tier troubleshooting efforts, and jump in alongside team members for all-hands-on-deck operational needs., * Network Design & Architecture: Design, scope, configure, and integrate new Cisco-based network solutions and hardware into existing enterprise architecture with minimal supervision.

  • Tier 3 Operations & Troubleshooting: Serve as the team’s primary subject matter expert for complex Layer 2 and Layer 3 routing/switching issues. Utilize tools like Wireshark to perform deep packet capture and traffic analysis into and out of the base network, cloud environments, and boundaries.
  • Network Operations & Maintenance: Administer, maintain, and optimize 500+ unclassified and classified Cisco network devices, IP address management tools, and network management platforms.
  • Scripting & System Hardening: Utilize Python or PowerShell scripting to automate backend system maintenance, apply fixes, and execute system hardening.
  • SolarWinds Administration: Leverage deep working knowledge of SolarWinds Orion (NPM/NCM) for proactive network monitoring, maintenance, and deployment configuration.
  • Cisco ISE Management: Configure, manage, and troubleshoot Cisco Identity Services Engine (ISE) across the base environment (minimum 2 years hands-on experience required).
  • Compliance & Security: Ensure network alignment with DISA STIGs and local military regulations; apply system hardening measures and maintain strict operational documentation.
  • Documentation & Mapping: Create and maintain detailed network topology maps (classified and unclassified) using Microsoft Visio, alongside Standard Operating Procedures (SOPs).
  • Hardware & Physical Infrastructure: Assist with racking, mounting, and cabling (Fiber, CAT5E, CAT6) network hardware and Uninterruptible Power Supply (UPS) systems; interface with vendors for warranty claims and upgrades.
  • Mentorship: Serve as the senior go-to technical guide for junior engineers on the team.

Requirements

  • Experience: 10+ years of dedicated, recent hands-on networking experience in large-scale enterprise environments (7,000+ users / hundreds of network devices).
  • Education: Bachelor’s degree in Information Technology or a related field (or an additional 4+ years of relevant network engineering experience in lieu of a degree).
  • Clearance: Active DoD Secret Security Clearance preferred; candidates who are U.S. citizens eligible for clearance sponsorship will be considered.
  • Certifications: CompTIA Security+ (DoD 8570/8140 compliant) strongly preferred. Candidates without Sec+ must be willing and able to obtain certification within 30-60 days of hire.
  • Core Technical Stack: o Deep, current expertise with Cisco routers and switches (Layer 2 / Layer 3 protocols, routing protocols). o Minimum 2 years of hands-on experience with Cisco ISE. o Advanced troubleshooting capabilities with SolarWinds Orion (NPM/NCM) and Wireshark. o Practical experience using PowerShell or Python for network automation, backend scripting, and operational tasks.

  • Physical Requirements: Ability to safely lift and rack network hardware, UPS battery backups, and equipment weighing 50 lbs or more. Preferred Skills & Attributes

  • Prior experience supporting DoD or Air Force environments, including familiarity with DISA STIG compliance and system hardening principles (or strong industry experience with equivalent compliance standards).
  • Strong understanding of physical transport media (Fiber/Cat6 cabling infrastructure) and UPS emergency backup deployment.
  • A collaborative, “team-first” mindset with excellent customer service skills and the patience to mentor junior teammates. Work Environment & Schedule

  • Work Location: 100% Onsite at Hanscom AFB. Remote or hybrid work is strictly unavailable per government policy for this position.
  • Hours: Core working hours are generally 7:30am to 4:30pm EST.
  • Operational Availability: Must be willing to support emergency network operations on an as-needed basis (24/7 coverage during major outages or critical deployment windows).

About the company

TECHEAD’s mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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