Portal Solution Lead Architect

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you’ll do

As a Lead Architect on the Sales & Service team, you will be responsible for:

• Design end-to-end solution architectures that align business requirements to scalable, secure, and maintainable system designs

• Evaluate application, data, integration, and platform options and recommend approaches based on technical fit, risk, and implementation considerations

• Create architecture artifacts, design documentation, and technical standards to support delivery teams throughout the implementation lifecycle

• Guide engineering and product teams through solution design decisions, technical dependencies, and execution planning

• Identify technical risks, constraints, and trade-offs and define mitigation approaches to support performance, security, and compliance requirements

• Ability to work independently and collaborate as part of a team

• Effective written and verbal communication skills

• Meticulous attention to detail and quality of work product

• Ability to build and sustain professional relationships

• Ability to lead projects or workstreams

• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

• Strong interpersonal skills and professional demeanor

• Ability to meet deadlines

• Ability to mentor and provide clear guidance to others, + Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Software Engineering, or Information Technology

• 6+ years of experience designing solution architecture, enterprise architecture, or application architecture for enterprise systems

• 6+ years of experience translating business requirements into architecture diagrams, technical designs, and implementation documentation

• 6+ years of experience evaluating technology options across applications, integrations, data flows, security controls, and system performance requirements

• 6+ years of experience guiding software engineering teams through design reviews, implementation planning, and technical issue resolution

• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.

• Limited immigration sponsorship may be available.

Preferred:

• Master’s degree in Computer Science, Computer Engineering, Information Systems, Software Engineering, or Information Technology

• 5+ years of experience supporting federal, state, local government, or public higher education clients

• 2+ years of experience leading architecture workstreams for sales, service, customer, or commerce platform implementations

• 2+ years of experience working with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform

• 2+ years of experience working within architecture governance, design review, or technical standards processes

• 2+ years of experience leading cross-functional teams of architects, developers, product stakeholders, and business stakeholders

Deloitte’s Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.