Security Operations Analyst

• Serve as a SOC analysis & Tier 3 escalation point for complex security incidents, performing deep-dive investigation, root cause analysis, and threat hunting across endpoint, network, cloud, and identity telemetry.
• Design, build, and maintain detection analytics, dashboards, and hunting queries (Falcon Query Language / FQL) within CrowdStrike Falcon, tuning correlation rules and detection logic to reduce false positives and improve mean-time-to-detect (MTTD).
• Architect and maintain security orchestration, automation, and response (SOAR) playbooks in Torq, integrating CrowdStrike Falcon, identity providers, ticketing, and communication platforms into automated response workflows.
• Design AI-assisted analyst workflows (e.g., automated triage summarization, alert enrichment, playbook drafting) using approved generative AI tooling, ensuring all inputs are sanitized and free of regulated or case-specific data.
• Lead incident response efforts for high-severity events, coordinating with IT, legal, and divisional stakeholders while strictly adhering to FTI/CJI handling restrictions.
• Develop and maintain detection engineering documentation, runbooks, and standard operating procedures (SOPs) for Tier 1/Tier 2 analyst use.
• Mentor and provide technical guidance to Tier 1 and Tier 2 SOC analysts; review and validate their investigative work and escalation quality.
• Continuously evaluate and integrate emerging SOC automation and AI capabilities, presenting proposals for tooling changes with documented risk and compliance analysis.
• Participate in an on-call rotation for critical incident escalations.

Years Required/Preferred Experience 8 Required Progressive SOC / security operations experience, including 2+ years functioning at a Tier 3 / senior analyst or detection engineering level. 8 Required Hands-on production experience with CrowdStrike Falcon (Insight XDR, Discover, and/or Fusion SOAR), including custom detection/IOA authoring, Falcon Query Language (FQL) use, and dashboard development. 8 Required Demonstrated experience building or maintaining SOAR automation (Torq strongly preferred) 8 Required Practical, hands-on experience using AI/LLM tools (e.g., Claude, GPT-based tools) to support security operations, with clear understanding of data sanitization and safe-use boundaries in a regulated environment. 8 Required Working knowledge of Zero Trust architecture principles (NIST 800-207) and general familiarity with regulatory frameworks such as IRS Pub. 1075, FBI CJIS Policy, and HIPAA. 8 Required Strong scripting/automation ability (PowerShell, Python, or Falcon Query Language-based automation) for building custom detections and integrations. 8 Required Excellent written communication skills for incident reporting, runbook authorship, and cross-divisional coordination. 8 Required Experience documenting investigations, creating hunt reports, and communicating technical findings to diverse audiences. 8 Required Strong analytical, problem-solving, and critical-thinking skills 8 Required Ability to work independently while collaborating effectively within cross-functional cybersecurity teams. 8 Required Ability to resolve complex security issues in diverse and decentralized environments; learn, communicate, teach new security technologies; and communicate effectively. 8 Required Conduct forensic investigations on cyberattacks to determine how they occurred and can be prevented in the future. 8 Required Experience creating/reviewing/updating security policies and standards for the public/private/hybrid cloud contexts. 4 Required Bachelor’’s degree in Computer Science, Information Security, or related field, or equivalent professional experience. 1 Preferred GIAC certifications (GCIH, GCIA, GCFA) or equivalent. 1 Preferred CrowdStrike Certified Falcon Responder (CCFR) or CrowdStrike Certified Falcon Administrator (CCFA), or equivalent CrowdStrike security certification. 1 Preferred Torq certification or demonstrated portfolio of built automation workflows 1 Preferred Experience designing AI-assisted playbooks or analyst copilots for SOC use cases while maintaining strict data-handling guardrails. 1 Preferred Familiarity with Microsoft Defender XDR, Splunk, Entra ID Protection, and Tenable One / cloud security posture management (CSPM) tooling. 1 Preferred Experience in government, legal, or law-enforcement-adjacent security environments