Manager, Talent Development Systems

Veterinary Emergency Group
White Plains, NY, United States
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Asana Encodings Data Visualization Project Management Software Zapier Gsuite GPT

Job description

Experteer Overview As Systems Manager, you will architect a scalable systems engine for VEG’s Execution Operations (ExOps), enhancing visibility and reducing manual work. You’ll design dashboards, automations, and documentation, embedding AI-enabled tools across Enrollment, Delivery, and Compliance. You’ll partner with Innovations, S&I, and Learning Tech to deploy the right tools and drive adoption. Your work will improve efficiency, resilience, and program capacity across VEGgies and programs. This is a growth-focused role with significant impact on how ExOps operates. Compensation / Benefits * Develop the Systems Roadmap by evaluating workflows and prioritizing capabilities with TD Operations leadership * Own the Infrastructure: build and improve dashboards, workflows, and tools for visibility into schedules, enrollment, compliance, and critical work * Automate with Intent: design and deploy automations and AI-enabled tools to reduce manual work and increase scale * Be the Connective Tissue: collaborate with Innovations, S&I, Learning Tech to embed tools and ideas into ExOps * Drive Adoption: translate new tools into usable workflows and gather feedback for continuous improvement * Build for Durability: document systems and processes so knowledge is shared and systems remain maintainable * Measure the Impact: track reductions in manual work and improvements in visibility and reliability to identify next opportunities Tasks * 3-5+ years in operations, systems, or analyst role with hands-on experience building or improving processes * Experience owning systems, workflows, dashboards, automations, or process infrastructure * Experience with AI tools and platforms (ChatGPT, Claude, Gemini, custom GPTs, AI agents) in operational context * Familiarity with workflow automation tools (Zapier, Make) and dashboard/data visualization tools * Experience with operational project management platforms (Monday.com, Google Suite) * Strong process design thinking and ability to improve inefficient workflows * Comfort in ambiguous, building-phase environments with collaborative roadmaps * Ability to travel up to 50% of the time Key requirements * Competitive compensation with bonus and benefits * Comprehensive health and wellness benefits from day one * Paid parental leave and inclusive fertility/family-building care * Unlimited PTO * Employee referral program * Company laptop and monthly cell phone reimbursement

Requirements

_ Tissue: collaborate with Innovations, S&I, Learning Tech to embed tools and ideas into ExOps * Drive Adoption: translate new tools into usable workflows and gather feedback for continuous improvement * Build for Durability: document systems and processes so knowledge is shared and systems remain maintainable * Measure the Impact: track reductions in manual work and improvements in visibility and reliability to identify next opportunities Tasks * 3-5+ years in operations, systems, or analyst role with hands-on experience building or improving processes * Experience owning systems, workflows, dashboards, automations, or process infrastructure * Experience with AI tools and platforms (ChatGPT, Claude, Gemini, custom GPTs, AI agents) in operational context * Familiarity with workflow automation tools (Zapier, Make) and dashboard/data visualization tools * Experience with operational project management platforms (Monday.com, Google Suite) * Strong process design thinking and ability to improve inefficient workflows * Comfort in ambiguous, building-phase environments with collaborative roadmaps * Ability to travel up to 50% of the time Key requirements * Competitive compensation with bonus and benefits * Comprehensive health and wellness benefits from day one * Paid parental leave and inclusive fertility/family-building care * Unlimited PTO * Employee referral program * Company laptop and monthly cell phone reimbursement

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