Director, Digital Operations

The Coca-Cola Company
Atlanta, GA, United States
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Agile Methodology Artificial Intelligence Amazon Web Services Microsoft Azure Cloud Computing Continuous Integration Data as a Services DevOps Marketing Information Systems Software Engineering Web Platforms Retrieval-Augmented Generation
+4 more
Large Language Models Caching Information Technology User Identification

Job description

Experteer Overview In this role you own and deliver a flagship MarTech product end-to-end, from discovery to continuous improvement. You lead a global product engineering team and collaborate with Product Management, Data Services, and marketing stakeholders to ensure reliable, scalable solutions that drive business value. You will drive AI-native delivery, data discipline, security, and cost governance across the MarTech stack. This is a hands-on leadership position with a strong emphasis on architecture, delivery velocity, and cross-functional influence. You’ll work to transform marketing technology at scale within Coca-Cola’s global organization. Compensation / Benefits * Own end-to-end engineering and delivery of a large-scale MarTech product (CDS or GAM) from concept to run and optimization * Lead a global, high-performing team of full-stack engineers, architects, and product owners across delivery centers * Develop and maintain the technology roadmap aligned to Coca-Cola brand marketing strategies * Coach and develop engineering talent, setting standards for excellence and accountability * Manage external partners and third-party integrations with a focus on quality, security, and value * Act as the subject matter expert across architecture, agile development, and large-scale deployments * Communicate with marketing stakeholders about initiatives, AI innovations, risks, and dependencies * Partner with Data Services on the Marketing Data Lake, first-party data, and identity resolution * Champion modern engineering practices: CI/CD, observability, SRE/SLOs, and responsible AI adoption * Drive AI-native engineering, improve throughput and quality with AI-assisted development while maintaining human oversight * Evolve data foundations with vector databases and retrieval-augmented generation for personalization and search * Ensure AI-era security and governance, addressing prompt injection, data poisoning, and model hallucination * Apply FinOps to AI workloads and optimize token usage, caching, and compute balance * Collaborate with agency partners and support the Marketing Transformation Office agenda Tasks * 15+ years in software engineering with 5+ years building consumer-facing digital platforms and 8+ years in enterprise MarTech * Proven product ownership, leading end-to-end outcomes within a modern Product Operating Model * Global team leadership with experience managing in-house and vendor engineers * Strong MarTech & AdTech credibility with emphasis on first-party data and identity resolution * Cloud/DevOps depth with AWS or Azure and CI/CD practices * Hands-on AI-native engineering experience preferred: LLM integration, vector databases, RAG, edge compute * Security and governance expertise, including prompt injection and data poisoning risk management * Excellent written and verbal communication, able to simplify complex tech for marketers and executives * Leadership presence, collaboration across regions, and engagement from architecture reviews to executives * Bachelor’s degree in engineering, computer science or related field; advanced degree preferred Key requirements * medical benefits * financial benefits * annual incentive * global exposure * growth culture * inclusive workplace

Requirements

optimize token usage, caching, and compute balance * Collaborate with agency partners and support the Marketing Transformation Office agenda Tasks * 15+ years in software engineering with 5+ years building consumer-facing digital platforms and 8+ years in enterprise MarTech * Proven product ownership, leading end-to-end outcomes within a modern Product Operating Model * Global team leadership with experience managing in-house and vendor engineers * Strong MarTech & AdTech credibility with emphasis on first-party data and identity resolution * Cloud/DevOps depth with AWS or Azure and CI/CD practices * Hands-on AI-native engineering experience preferred: LLM integration, vector databases, RAG, edge compute * Security and governance expertise, including prompt injection and data poisoning risk management * Excellent written and verbal communication, able to simplify complex tech for marketers and executives * Leadership presence, collaboration across regions, and engagement from aaaaaaaaaa

  • reviews to executives * Bachelor’s degree in engineering, computer science or related field; advanced degree preferred Key requirements * medical benefits * financial benefits * annual incentive * global exposure * growth culture * inclusive workplace

About the company

Experteer Overview In this role you own and deliver a flagship MarTech product end-to-end, from discovery to continuous improvement. You lead a global product engineering team and collaborate with Product Management, Data Services, and marketing stakeholders to ensure reliable, scalable solutions that drive business value. You will drive AI-native delivery, data discipline, security, and cost governance across the MarTech stack. This is a hands-on leadership position with a strong emphasis on architecture, delivery velocity, and cross-functional influence. You’ll work to transform marketing technology at scale within Coca-Cola’s global organization. Compensation / Benefits * Own end-to-end engineering and delivery of a large-scale MarTech product (CDS or GAM) from concept to run and optimization * Lead a global, high-performing team of full-stack engineers, architects, and product owners across delivery centers * Develop and maintain the technology roadmap aligned to Coca-Cola aaad

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