Network Operations Lead

Computer World Services

Ashburn, VA, United States

4 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

10 years minimum

Compensation

$130,000.0 - $210,000.0

Working hours

Regular working hours

Job source

www.jofdav.com

Tech stack

Wireless LAN Issue Tracking Systems Network Control Network Monitoring Performance Tuning Wide Area Networks Network Routers Load Balancing Computer Network Operations Firewalls (Computer Science)

Job description

CWS seeks a Network Operations Lead to lead the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract operational teams. The Network Operations Lead leads the NOC operational teams responsible for maintaining continuous network availability, performance, and reliability across the CBP enterprise, which includes services provided across geographically dispersed sites., * Oversee day-to-day NOC operations, ensuring 24x7x365 coverage.

Direct monitoring, troubleshooting, and performance optimization for LAN/WAN/WLAN infrastructure.
Supervise NOC technicians and ensure SOP compliance.
Coordinate scheduled maintenance, patching, and system upgrades.
Interface with CBP government leads for operational updates and escalations.

Requirements

Bachelor’s in technical or engineering field.
10+ years in enterprise network administration.
Proven experience with routers, switches, firewalls, and load balancers.
Expertise with network monitoring and ticketing systems.

Preferred Qualifications

CCNP/CCIE or ITIL v3 certification.
DHS or Federal NOC experience., * Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.