Analyst, Cloud Ops

We are seeking a highly skilled Analyst, Cloud Ops with strong engineering and architectural expertise to join our team. The ideal candidate will be responsible fordesigning, implementing, and managing Windows-based infrastructure solutions, including servers, applications, and associated technologies.

This role requires close collaboration with cross-functional teams to ensurehigh performance, security, and reliabilityof the Wintel environment while drivingstrategic architecture initiatives aligned with business objectives., 1. Architecture & Design

• Design and architectscalable, secure, and highly available Windows-based infrastructure, including:

• Windows Servers

• Active Directory

• Core enterprise services

• Develophigh-levelarchitectures, technical designs, and detailed documentationfor Wintel initiatives.

• Align infrastructure designs with organizational standards and long-term IT strategy.

1. Implementation & Configuration * Deploy, configure, and maintain:

• Windows Server environments

• Active Directory services

• IIS, SQL Server, and related components

• ImplementInfrastructure as Code (IaC)using tools such as:

• PowerShell

• Ansible

• Terraform

• Ensure standardization and automation across environments.

1. Performance Optimization & Monitoring * Monitor system health, performance, and resource utilization.

• Identify and implement performance tuning and optimization strategies.

• Use enterprise monitoring tools such as:

• System Center Operations Manager (SCOM)

• SolarWinds

• Proactively identify potential risks and resolve issues.

1. Security & Compliance * Implement and enforcesecurity best practices, including:

• Patch management

• Access controls

• System hardening

• Conductsecurity audits, vulnerability assessments, and compliance checks.

• Ensure alignment withindustry standards and organizational policies.

1. Disaster Recovery & Business Continuity * Develop and maintaindisaster recovery (DR) and business continuity (BC) plans.

• Conduct periodic DR testing to validate readiness and effectiveness.

• Ensure minimal downtime and rapid recovery in case of failures.

1. Troubleshooting & Support * Provideexpert-level supportfor Wintel infrastructure issues.

• Troubleshoot and resolve:

• Hardware, software, and network-related problems

• Collaborate with cross-functional IT teams to resolve complex technical challenges.

• Drive improvements in system reliability and operational stability.

1. Documentation & Knowledge Management * Maintain comprehensive documentation for:

• Architecture designs

• System configurations

• Operational procedures

• Promote knowledge sharing through:

• Training sessions

• Mentorship and best practice guidance

1. Continuous Improvement & Innovation * Stay current with emerging technologies and industry best practices.

• Evaluate and recommend tools and technologies to improve:

• Performance

• Automation

• Operational efficiency

• Support continuous improvement initiatives across the Wintel environment.

• Bachelor’s degree in:

• Computer Science

• Information Technology

• Or a related field

Experience

• Minimum5+ yearsof experience in:

• Windows system administration

• Infrastructure engineering

• Solution architecture

• Proven hands-on experience with:

• Windows Server (2012 and later)

• Core Microsoft infrastructure services

Technical Skills

• Strong expertise in:

• Windows Server technologies

• Active Directory & Group Policy

• PowerShell scripting

• Experience with:

• Virtualization platforms (VMware, Hyper-V)

• Cloud platforms (AWS, Azure)

• Knowledge of:

• Backup and recovery solutions

• Infrastructure automation practices

Certifications (Preferred)

• Microsoft Certified: Azure Administrator Associate

• Microsoft Certified: Windows Server Hybrid Administrator Associate

• Or equivalent certifications

Preferred Skills

• Experience withMicrosoft SQL Serveror other database technologies

• Understanding of:

• Networking fundamentals

• Firewall configuration

• Security protocols

• Familiarity with:

• ITIL framework

• Change management processes

Key Competencies

• Strong problem-solving and analytical skills

• Effective communication and collaboration abilities

• Attention to detail and process adherence

• Ability to work in fast-paced, enterprise environments, Analysis Skills, Architectural Design, Architectural Services, Artificial Intelligence (AI), Automation, Best Practices, Building Energy Rating, Building Systems, Change Management, Cloud Computing, Communication Skills, Computer Science, Computer Security, Continuous Improvement, Cross-Functional, Customer Support/Service, Data Recovery, Detail Oriented, Disaster Recovery, Documentation, Drug Manufacturing, Genetics, Healthcare, Higher Education, Identify Issues, Knowledge Management, Legal, Maintain Compliance, Mentoring, Microsoft Active Directory, Microsoft System Center Operations Manager (SCOM), Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Network Operations Center, Operational Audit, Operations Processes, Organizational Development/Management, Performance Analysis, Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, Resource Utilization, Risk Analysis, Sales, Software Engineering, Software Patches, System Operations, Systems Reliability, Team Player, Technical/Engineering Design, Testing, Thermal Management, Windows (Wintel) Platform

• Competitive salary bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy, Salary Range: HIRING SALARY RANGE: $70,000-85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward., Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.

Company Size: 10,000 employees or more