Enterprise Solutions Engineer - Nordics

As an Enterprise Solutions Engineer, you will serve as a trusted technical partner for enterprise customers and prospects, helping them design and implement modern observability solutions. You will bridge customer needs with technical capabilities by supporting discovery, architecture design, demonstrations, and proof-of-concept initiatives. Working closely with sales, product, and engineering teams, you will help organizations unlock the value of cloud-native technologies while improving reliability and performance. This role offers the opportunity to influence product direction, solve complex technical challenges, and work with innovative technologies such as OpenTelemetry, Kubernetes, and distributed systems. You will join a fast-moving environment where your expertise and ideas can have a direct impact on customer success and product evolution. Accountabilities

• Design and architect enterprise observability solutions using cloud-native technologies, OpenTelemetry, Kubernetes, and modern monitoring practices.
• Work closely with customers and prospects to understand technical requirements and translate business challenges into scalable, maintainable solutions.
• Develop and deliver technical demonstrations, proof-of-concepts (POCs), and architecture sessions that showcase product capabilities and business value.
• Support enterprise sales cycles by partnering with account teams, providing technical guidance, and positioning solutions effectively.
• Advise customers on observability architecture, telemetry data modeling, instrumentation strategies, and best practices for implementation.
• Create and maintain reusable technical assets, including demo environments, reference architectures, and POC templates.
• Collaborate with product and engineering teams by sharing customer insights and contributing feedback that helps shape product priorities.
• Support customers throughout both pre-sales and post-sales activities to ensure successful adoption and long-term value.

• Strong technical expertise in Kubernetes, OpenTelemetry, observability platforms, distributed tracing, and cloud-native technologies.
• Hands-on experience with telemetry collection, instrumentation, data ingestion pipelines, and performance optimization.
• Solid understanding of modern DevOps, Site Reliability Engineering (SRE), and platform engineering practices.
• Experience designing technical architectures, delivering product demonstrations, and leading proof-of-concept projects.
• Ability to communicate complex technical concepts clearly to both engineering teams and executive stakeholders.
• Strong collaboration skills with the ability to work effectively across Sales, Product, and Engineering functions.
• Experience working with enterprise customers in a solutions engineering, solutions architecture, technical consulting, or similar customer-facing role.
• Familiarity with CRM tools such as HubSpot, technical content creation, open-source contributions, or the CNCF ecosystem is considered an advantage.
• Experience in a high-growth technology company or startup environment is a plus.

• Competitive salary package with meaningful equity participation.
• Flexible, remote-first working environment with opportunities to collaborate internationally.
• Location-specific benefits designed to support employees across different regions.
• Monthly phone and internet allowance.
• Opportunity to work with innovative cloud-native technologies and shape the future of observability.
• Collaborative, fast-paced culture with a strong focus on ownership, impact, and continuous learning.
• Clear career growth opportunities and direct access to experienced leadership teams.