Production Engineer (SQL & Cloud Support)

Experteer Overview In this role you will support and maintain live production systems used by global customers, with a focus on SQL Server databases, AWS-based cloud infrastructure, and proactive problem solving to ensure stability and performance. You will collaborate with customers, engineering teams, and operations to keep systems reliable and responsive. This position offers exposure to enterprise-scale production environments and opportunities to improve incident handling and data integrity. Pay / Benefits * Provide production and application support for live systems * Manage and maintain Microsoft SQL Server databases * Troubleshoot performance issues, database errors, and system outages * Perform database maintenance (backups, indexing, monitoring, recovery) * Execute application patches, upgrades, and releases with minimal downtime * Plan and perform data refreshes and database migrations across environments * Support cloud infrastructure on AWS (EC2, EBS, backups, monitoring) * Analyze root causes of incidents and implement long-term fixes * Communicate clearly with customers and internal teams on issue status * Document solutions, procedures, and best practices Tasks * Bachelor’s degree in Computer Science or related field * 5+ years of experience in Production Support, Application Support, DBA, or Engineering Support * Strong hands-on experience with Microsoft SQL Server & SQL * Database performance tuning and troubleshooting * Windows and/or Linux environments * Experience with patching, upgrades, and migrations * Cloud platforms, preferably AWS * Strong problem-solving and communication skills Key requirements * remote work * global team * flexible shifts to cover SLA * opportunity to grow into senior roles

Experteer Overview In this role you will support and maintain live production systems used by global customers, with a focus on SQL Server databases, AWS-based cloud infrastructure, and proactive problem solving to ensure stability and performance. You will collaborate with customers, engineering teams, and operations to keep systems reliable and responsive. This position offers exposure to enterprise-scale production environments and opportunities to improve incident handling and data integrity. Pay / Benefits * Provide production and application support for live systems * Manage and maintain Microsoft SQL Server databases * Troubleshoot performance issues, database errors, and system outages * Perform database maintenance (backups, indexing, monitoring, recovery) * Execute application patches, upgrades, and releases with minimal downtime * Plan and perform data refreshes and database migrations across environments * Support cloud infrastructure on AWS (EC2, EBS, backups, aaaaaaaaa to * Analyze root causes of incidents and implement long-term fixes * Communicate clearly with customers and internal teams on issue status * Document solutions, procedures, and best practices Tasks * Bachelor’s degree in Computer Science or related field * 5+ years of experience in Production Support, Application Support, DBA, or Engineering Support * Strong hands-on experience with Microsoft SQL Server & SQL * Database performance tuning and troubleshooting * Windows and/or Linux environments * Experience with patching, upgrades, and migrations * Cloud platforms, preferably AWS * Strong problem-solving and communication skills Key requirements * remote work * global team * flexible shifts to cover SLA * opportunity to grow into senior roles