Database Administrator

The Database Administrator (DBA) is responsible for the performance, integrity, security, and availability of FINBOA’s databases across both client-facing and internal environments. This role operates within a dual-reporting structure: 70% Client Implementations & Support * Directly supporting client database environments, onboarding, migrations, and production issues 30% IT / Internal Infrastructure * Supporting company-wide database strategy, performance optimization, and security initiatives This is a hands-on, production-focused role requiring strong experience with Microsoft Azure SQL, particularly in resource management (DTUs/vCores, storage, scaling, and performance tuning). Key Responsibilities Primary Responsibilities - Client Implementations & Support Own provisioning, configuration, ongoing maintenance, and disaster recovery planning and testing for client-specific Azure SQL, Azure SQL Managed Instance, and on-premises databases Support client implementations, go-lives, and migrations, ensuring database readiness and performance Support and maintain data warehouse infrastructure for clients and business intelligence Monitor and actively manage: DTU / vCore utilization Storage growth and allocation Query performance and execution plans Troubleshoot and resolve production issues involving: Query performance degradation Blocking/locking Data inconsistencies or failures Perform data migrations, imports, exports, and validation activities Execute controlled data updates and client-specific configurations Partner with Support to resolve escalated database-related issues Collaborate with Implementation Engineers on onboarding and environment setup Maintain documentation for client database configurations and standards Secondary Responsibilities - Internal / Company-wide IT Assist IT leadership with internal database administration across corporate environments Support database security initiatives (least privilege, password rotation, auditing, monitoring) Participate in patching, version upgrades, and performance optimization for shared systems Maintain the operational health of internal SQL servers, VMs, and supporting infrastructure, while refining Azure resource configurations, scaling, and cost-efficiency recommendations Assist with monitoring, alerting, and disaster recovery planning Contribute to company-wide data governance, standardization, and compliance initiatives

3-5+ years of experience in database administration (SQL Server / Azure SQL) Strong hands-on experience with Microsoft Azure SQL, including: DTU and/or vCore resource management Storage scaling and performance tuning Azure monitoring tools (Metrics, Query Performance Insight, etc.) Cost optimization and right-sizing databases Advanced SQL skills: Query writing and optimization Indexing strategies Stored procedures, views, tables, and execution plan analysis Data migration Experience managing production database environments with high availability requirements Strong understanding of: Disaster recovery Backup and recovery strategies Database security and access control Performance tuning methodologies Proven ability to troubleshoot complex database issues in real-time Experience working cross-functionally with engineering, support, and operations teams Preferred Qualifications Experience in SaaS, fintech, or financial services environments Familiarity with multi-tenant database architectures Experience with automation/scripting (PowerShell, Python, Bash) Exposure to Azure DevOps or CI/CD pipelines Experience with Azure networking components (including VNets, subnets, and VPNs) Understanding of compliance frameworks (PCI DSS, SOC 2, etc.) Experience supporting ETL processes or data pipelines Soft Skills & Competencies Strong communication skills, especially with client-facing teams. Ability to prioritize multiple tasks in a deadline-driven environment. Proactive, curious, and eager to learn. Comfortable working in structured, process-driven contexts. Team-oriented with a service-first mentality. Strong ownership mentality over production systems. High attention to detail and data accuracy.

IRA with Company Match Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources

FINBOA is a leading innovator in digital process automation and regulatory compliance for banking institutions. Our cloud-based SaaS solutions streamline back-office operations, improve compliance accuracy, and enhance the customer experience for banks and credit unions nationwide. We are a fast-growing organization committed to delivering exceptional service, operational excellence, and cutting-edge technology across the financial services industry.