Manager, Data Operations

Kpmg LLP
Minneapolis, MN, United States
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$23,733.0
Working hours
Regular working hours
Job source

Tech stack

DataOps Azure Data Lake Azure Data Factory Generative AI Performance Monitor Virtual Agents Data Pipelines Databricks

Job description

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you’re as passionate about your future as we are, join our team., Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities

Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues

Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required

Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders

Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures

Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff

Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment

Requirements

Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts

Bachelor’s degree from an accredited college or university is preferred; High school diploma or GED required

Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones

Strong ability to develop and maintain clear, comprehensive technical and operational documentation

Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements

Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders, Bachelor Degree

Benefits & conditions

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its affiliates and subsidiaries (ā€œKPMGā€) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant’s skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=8147_9_26

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG’s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

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